Quality and Standards

Quality and Standards

Quality and Review

The Quality, Standards and Policy Unit coordinates and supports a range of quality management activities throughout the University.   Its services are underpinned by the University’s commitment to the following objectives:

  • Make continuous improvement and accountability the norm.
  • Systematically evaluate and assess university performance and operational effectiveness.
  • Provide high quality customer service, decrease costs, and improve productivity and results.
  • Effectively communicate improvements and changes.

JCU University Plan 2013-17: Enablers: Organisational effectiveness.