Tech Solutions

Opportunities in Technology Solutions

Information for Applicants

Welcome from the Chief Digital Officer

Geoff Purcell

Employee wellbeing is an absolute core value at JCU, offering 5 weeks of annual leave and a 36.25 hour working week so you can achieve great work/life balance. We have a hybrid way of working and we’re focused on outcomes, not hours. We have flexibility to work wherever and however we can across multiple campuses. We enjoy the relaxed tropical lifestyle that north Queensland has to offer without lengthy commutes to and from work and our winters are pleasantly mild.

JCU is committed to community. We support teaching hospitals in both Townsville and Cairns. We have partnerships with both the CSIRO and the Australian Defence Force. We’re committed to lifelong learning and have a professional partnership program with the Australian Computer Society. We’re a member of LinkedIn Learning and we also have partnerships with Microsoft and Google. JCU is a world leader in many areas including marine and saltwater biology, tropical health and environments, and coral reef health and restoration.

I’ve really enjoyed my time so far at JCU and I have no doubt you will too. We look forward to hearing from you soon.


Geoff Purcell

Chief Digital Officer

About JCU

Welcome to the Technology Solutions Directorate

Technology Solutions' mission is to be the University’s strategic technology partner, playing a key role in the success of JCU and the achievement of its strategic objectives. Technology Solutions enables excellence in blended learning and teaching, the digital student experience and research, and is an enabler of an effective and efficient organization through automation of business processes and provision of relevant business information.

We're a dynamic, diverse and vibrant team of talented professionals who contribute to enabling JCU's world-class facilities in support of excellence in learning, teaching and research. We support local community activities such as the local food bank for students as well as organisations such as LiteHaus International which provides a service for disadvantaged students who are unable to access IT. We are focused on outcomes, not hours with great work/life balance and are very supportive of mental wellbeing.

Stories about JCU

Positions Available in Technology Solutions

JCU is strongly committed to equity and diversity in the workplace and aspires to continue developing a workforce that reflects the diversity, capacities and capabilities of people from the regions in which we operate. We are committed to developing future leaders, building upon the wealth of wisdom and experience embodied by our current professional leaders, we will identify and nurture those who will take JCU into the future.

Digital Applications and Software Engineering Careers

James Cook University (JCU) is creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally, and globally.

  • Full-time; fixed term to 20 December 2024
  • Based at our Bebegu Yumba campus in Townsville
  • HEWL 7: $91,403 - $101,074 per annum + up to 17% employer superannuation contributions.


Use your skills and experience to design, develop, implement, maintain, and support enterprise applications including test integration in accordance with enterprise data models and standards.

Provide expert technical support to develop and implement innovative software solutions that will enhance technology enabled learning, teaching, research and support services across the University.

Utilising developed stakeholder engagement skills and technical expertise, you will support clients and stakeholders to ensure optimal business outcomes for both JCU and the customer are achieved.


  • Knowledge and understanding of frameworks and best practice design patterns with the ability to maintain appropriate levels of documentation.
  • Proven ability to prepare high quality enterprise application and integration models, system documentation and complex technical specifications.
  • Well-developed communication skills with the ability to liaise effectively with stakeholders at all levels.
  • Significant organisational, problem solving and communication skills, with the ability to prioritise and meet competing deadlines in a complex work environment.
  • Ability to work under broad supervision to deliver quality performance outcomes and contribute to business improvement initiatives.
  • Degree qualification with extensive software development experience.
  • Demonstrated experience in the design, implementation and management of complex application and integration technologies
  • At least two years of relevant work experience

Whilst not mandatory, it would be advantageous to have the following additional experience:

  • Experience with mobile and/or web application development in both iOS and Android.
  • Experience with a cross-platform application framework, particularly Flutter.
  • Experience with a backend cloud service, particularly Firebase and Google Cloud Platform.
  • Experience in the use of Golang and gRPC services.
  • Exposure to working in the Higher Education environment.


JCU offers a culturally diverse working environment with opportunities for professional and personal growth. Employee wellbeing is at the core of our values, and we support our people through the provision of flexible working conditions and many other exclusive benefits including;

  • A generous superannuation scheme with up to 17% employer contributions with UniSuper
  • 5 weeks of annual recreation leave
  • 15 days of paid sick/personal/carers leave per year
  • Flexible working options
  • Attractive options for salary packaging
  • Fitness Passport
  • Employee Assistance Program
  • Professional development support
  • Access to online media subscriptions
  • Corporate discount on health insurance premiums
  • Well-equipped campus facilities including medical, cafes, gym and childcare.
  • Balance of work and life so you can enjoy a lifestyle that supports a diverse range of leisure and sporting interests.


Our People – Our staff, students, and the communities we serve
Our Education – Knowledge has the power to change lives
Our Place – the Tropics and beyond
Our Research – a catalyst for innovation and knowledge generation


We'd love to hear from you! Click on Apply now and you will be redirected to the JCU Careers website.

Apply for Vacancy Reference Number 18724

Applications close 2 January 2024 at 11.59pm.

James Cook University encourages people from all backgrounds who meet role requirements to apply.  We value and celebrate the diversity of our community and are committed to ensuring our learning and working environment is safe and welcoming.

Benefits of Working at JCU

JCU is strongly committed to equity and diversity in the workplace and aspires to continue developing a workforce that reflects the diversity, capacities and capabilities of people from the regions in which we operate. We are committed to developing future leaders, building upon the wealth of wisdom and experience embodied by our current academic leaders, we will identify and nurture those who will take JCU into the future.

Remuneration Package

An appropriate and attractive salary will be offered including a range of flexible salary packaging options.

  • Five weeks’ annual recreation leave
  • Annual Leave Loading
  • Cash out annual leave and time in lieu options
  • Generous sick, carer's and cultural leave
  • Generous long service leave pro-rata at 7 years
  • Up to 6 months paid maternity leave
  • Flexible working options
  • Ongoing professional and career development
  • Attractive options for salary packaging
  • Staff study assistance and paid study leave
  • Fitness Passport
  • Access to online media subscriptions
  • Corporate discount on health insurance
  • Free Employee Assistance Program (Coaching and Counselling)
  • On-campus cafés, gym, pool and childcare
  • Relocation and immigration assistance can be negotiated
  • Balance of work and life so you can enjoy a lifestyle that supports a diverse range of leisure and sporting interests

Generous superannuation scheme with up to 17% employer contributions.

JCU has an Australian Aboriginal and Torres Strait Islander Workforce Strategy.

Candidates are supported knowing JCU’s Vice Chancellor and senior management team are fully committed to the goals and strategies laid out in the Workforce Strategy to increase, retain and develop our Australian Aboriginal and Torres Strait Islander staff.

Increasing numbers of staff at JCU are undertaking cultural awareness training, so members on the selection panel should have an understanding of significant cultural differences.

SAGE (Science and Gender Equity)

SAGE is a national program promoting gender equity and diversity in science, technology engineering, mathematics and medicine (STEMM). It is based on the principles of the UK's Athena SWAN Charter, an evaluation and accreditation framework that addresses the improvement of gender equity policies and practices in STEMM.

JCU is one of 45 organisations participating in the SAGE Pilot of the Athena SWAN Charter, which recognises institutional capacity to eliminate gender inequity and a demonstrated commitment to bolster the hiring, promotion and retention of women, while also improving the workplace environment for people of all genders.

JCU encourages diversity

JCU has an extensive program in place to encourage diversity, examples of which include:

  • Diversity messages in our recruitment advertising, such as, “We are enriched by and celebrate our workplace diversity and welcome applications from candidates of all backgrounds and abilities”.
  • Extensive event calendar where JCU students and staff come together to acknowledge, celebrate and raise awareness of the diverse groups that make up our community, including Harmony Day, International Women’s Day, NAIDOC Week, Disability Action Week, IDAHOT (International Day Against Homophobia), Transphobia and Biphobia.
  • Diversity training for all staff.

JCU has a comprehensive calendar of events that celebrate diversity. Joining the organisation in these activities, or participating as an invitee, is an effective way to participate in diversity focused activities. There are also many student organised events and staff are almost always welcome at these.

Access to disability services during recruitment and selection

If you are interested in applying for a position at JCU and require assistance with making your application, please discuss your needs with the Chairperson for the position.

When offered an interview, please discuss with the person who contacts you any access assistance you may require, so this can be accommodated.

Benefits available to JCU employees

Refer to Working at JCU.

Should you have any additional questions not featured in our FAQs please contact the Chairperson in the first instance.

Staff Testimonials

JCU offers exposure to a diverse array of systems that are often found in much larger enterprise environments in metropolitan areas. Our workforce may be small, but we have many dedicated individuals that strive for greatness, and that reflects in the services we provide. It makes me proud to be part of that team. The opportunity to work with and leverage these systems to enhance the student experience and staff collaboration is hard to find anywhere else in North Queensland.

Chris Lynch - Team Leader, IT Service Delivery

Technology Solutions

A group of students sitting on a sunny beach in Tropical North Queensland.

About Townsville

With more than 320 days of sunshine and the Great Barrier Reef, Australian Outback and ancient rainforests as backyards, Townsville is the ideal location for adventure and relaxation.

As the largest urban centre in North Queensland, Townsville is a major commercial and tourism hub, providing opportunities for both business and recreation. Townsville's economy is diverse, ranging from education to retail and manufacturing. Townsville is small enough for you to escape the hustle and bustle of capital cities, yet large enough to host major events, including sport, music, theatre and festivals.

Townsville enjoys a tropical climate with less rainfall than elsewhere in the Tropics due to the city's geographical location. Winter in Townsville brings blue skies, warm days and cool nights due to south easterly trade winds. Summer brings balmy temperatures and increased rainfall with thunderstorms usually starting in late October.

For more information, visit Living in Townsville.

An aerial view of JCU Cairns campus, surrounded by mountains and with the sea in the background.

About Cairns

Cairns is the principal centre of Far North Queensland with a population of more than 240,000 people. About a 2-hour flight from Brisbane, Cairns is surrounded by lush World Heritage listed Wet Tropics rainforest to the west and north and by the Great Barrier Reef to the east.

With unique natural and built environments, Cairns has a broad range of amenities to suit multiple lifestyles. Embrace the tropical environment by visiting the Great Barrier Reef and discover where the reef meets the rainforest in the majestic World Heritage listed Daintree Rainforest. Find your place in neighbourhoods that are sprawled along the beachfront, nestled beside the mountains, or mere minutes from the heart of the city. Get a glimpse into the region’s rich history and culture at the local museums and art galleries or take a trip to the charming village of Kuranda after taking in the amazing views from the scenic cableway.

Cairns itself offers a range of parks, more than 450 kilometres of cycleways, and extensive tropical botanic gardens to explore. Cairns is a major commercial, industrial, educational, retail and entertainment centre. Tourism, health care and construction are major sectors of the Cairns economy, with the Cairns Airport having the highest passenger to population ratio in Australia.

Find out more about what Cairns has to offer

For more information