Employee wellbeing is an absolute core value at JCU, offering 5 weeks of annual leave and a 36.25 hour working week so you can achieve great work/life balance. We have a hybrid way of working and we’re focused on outcomes, not hours. We have flexibility to work wherever and however we can across multiple campuses. We enjoy the relaxed tropical lifestyle that north Queensland has to offer without lengthy commutes to and from work and our winters are pleasantly mild.
JCU is committed to community. We support teaching hospitals in both Townsville and Cairns. We have partnerships with both the CSIRO and the Australian Defence Force. We’re committed to lifelong learning and have a professional partnership program with the Australian Computer Society. We’re a member of LinkedIn Learning and we also have partnerships with Microsoft and Google. JCU is a world leader in many areas including marine and saltwater biology, tropical health and environments, and coral reef health and restoration.
I’ve really enjoyed my time so far at JCU and I have no doubt you will too. We look forward to hearing from you soon.
Chief Digital Officer
Technology Solutions' mission is to be the University’s strategic technology partner, playing a key role in the success of JCU and the achievement of its strategic objectives. Technology Solutions enables excellence in blended learning and teaching, the digital student experience and research, and is an enabler of an effective and efficient organization through automation of business processes and provision of relevant business information.
We're a dynamic, diverse and vibrant team of talented professionals who contribute to enabling JCU's world-class facilities in support of excellence in learning, teaching and research. We support local community activities such as the local food bank for students as well as organisations such as LiteHaus International which provides a service for disadvantaged students who are unable to access IT. We are focused on outcomes, not hours with great work/life balance and are very supportive of mental wellbeing.
James Cook University (JCU) is creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally, and globally.
WHAT YOU CAN ACCOMPLISH IN THE ROLE
Use your skills and experience to design, develop, implement, maintain, and support enterprise applications including test integration in accordance with enterprise data models and standards.
Provide expert technical support to develop and implement innovative software solutions that will enhance technology enabled learning, teaching, research and support services across the University.
Utilising developed stakeholder engagement skills and technical expertise, you will support clients and stakeholders to ensure optimal business outcomes for both JCU and the customer are achieved.
WHAT YOU CAN BRING TO THE ROLE
Whilst not mandatory, it would be advantageous to have the following additional experience:
Exposure to working in the Higher Education environment.
JCU offers a culturally diverse working environment with opportunities for professional and personal growth. Employee wellbeing is at the core of our values, and we support our people through the provision of flexible working conditions and many other exclusive benefits including;
WHAT MATTERS TO US AT JCU?
Our People – Our staff, students, and the communities we serve
Our Education – Knowledge has the power to change lives
Our Place – the Tropics and beyond
Our Research – a catalyst for innovation and knowledge generation
HOW TO APPLY
We'd love to hear from you! Click on Apply now and you will be redirected to the JCU Careers website.
Apply for Vacancy Reference Number 18724
Applications close 2 January 2024 at 11.59pm.
James Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community and are committed to ensuring our learning and working environment is safe and welcoming.
JCU is strongly committed to equity and diversity in the workplace and aspires to continue developing a workforce that reflects the diversity, capacities and capabilities of people from the regions in which we operate. We are committed to developing future leaders, building upon the wealth of wisdom and experience embodied by our current academic leaders, we will identify and nurture those who will take JCU into the future.
Candidates are supported knowing JCU’s Vice Chancellor and senior management team are fully committed to the goals and strategies laid out in the Workforce Strategy to increase, retain and develop our Australian Aboriginal and Torres Strait Islander staff.
Increasing numbers of staff at JCU are undertaking cultural awareness training, so members on the selection panel should have an understanding of significant cultural differences.
SAGE is a national program promoting gender equity and diversity in science, technology engineering, mathematics and medicine (STEMM). It is based on the principles of the UK's Athena SWAN Charter, an evaluation and accreditation framework that addresses the improvement of gender equity policies and practices in STEMM.
JCU is one of 45 organisations participating in the SAGE Pilot of the Athena SWAN Charter, which recognises institutional capacity to eliminate gender inequity and a demonstrated commitment to bolster the hiring, promotion and retention of women, while also improving the workplace environment for people of all genders.
JCU has an extensive program in place to encourage diversity, examples of which include:
JCU has a comprehensive calendar of events that celebrate diversity. Joining the organisation in these activities, or participating as an invitee, is an effective way to participate in diversity focused activities. There are also many student organised events and staff are almost always welcome at these.
If you are interested in applying for a position at JCU and require assistance with making your application, please discuss your needs with the Chairperson for the position.
When offered an interview, please discuss with the person who contacts you any access assistance you may require, so this can be accommodated.
Refer to Working at JCU.
Should you have any additional questions not featured in our FAQs please contact the Chairperson in the first instance.
JCU offers exposure to a diverse array of systems that are often found in much larger enterprise environments in metropolitan areas. Our workforce may be small, but we have many dedicated individuals that strive for greatness, and that reflects in the services we provide. It makes me proud to be part of that team. The opportunity to work with and leverage these systems to enhance the student experience and staff collaboration is hard to find anywhere else in North Queensland.
Chris Lynch - Team Leader, IT Service Delivery
With more than 320 days of sunshine and the Great Barrier Reef, Australian Outback and ancient rainforests as backyards, Townsville is the ideal location for adventure and relaxation.
As the largest urban centre in North Queensland, Townsville is a major commercial and tourism hub, providing opportunities for both business and recreation. Townsville's economy is diverse, ranging from education to retail and manufacturing. Townsville is small enough for you to escape the hustle and bustle of capital cities, yet large enough to host major events, including sport, music, theatre and festivals.
Townsville enjoys a tropical climate with less rainfall than elsewhere in the Tropics due to the city's geographical location. Winter in Townsville brings blue skies, warm days and cool nights due to south easterly trade winds. Summer brings balmy temperatures and increased rainfall with thunderstorms usually starting in late October.
For more information, visit Living in Townsville.
Cairns is the principal centre of Far North Queensland with a population of more than 240,000 people. About a 2-hour flight from Brisbane, Cairns is surrounded by lush World Heritage listed Wet Tropics rainforest to the west and north and by the Great Barrier Reef to the east.
With unique natural and built environments, Cairns has a broad range of amenities to suit multiple lifestyles. Embrace the tropical environment by visiting the Great Barrier Reef and discover where the reef meets the rainforest in the majestic World Heritage listed Daintree Rainforest. Find your place in neighbourhoods that are sprawled along the beachfront, nestled beside the mountains, or mere minutes from the heart of the city. Get a glimpse into the region’s rich history and culture at the local museums and art galleries or take a trip to the charming village of Kuranda after taking in the amazing views from the scenic cableway.
Cairns itself offers a range of parks, more than 450 kilometres of cycleways, and extensive tropical botanic gardens to explore. Cairns is a major commercial, industrial, educational, retail and entertainment centre. Tourism, health care and construction are major sectors of the Cairns economy, with the Cairns Airport having the highest passenger to population ratio in Australia.
Find out more about what Cairns has to offer