External complaints: To lodge a complaint about the ethical conduct of a research project please contact:
Human Ethics Officer
James Cook University
Townsville, Qld, 4811
Ph: (07) 4781 5011
Fax: (07) 4781 5521
Internal complaints: If an applicant is concerned by the way a human ethics application was processed or by a decision of the HREC, in the first instance, please contact the Human Ethics Officer or the Human Ethics Advisor of the project. If concerns remain unresolved after discussing the issue with the Human Ethics Officer or Human Ethics Advisor, the matter may be referred to the Chair, HREC for advice and action. If still unresolved, a meeting may be called where the Chair, HREC and Senior Deputy-Vice-Chancellor will discuss the matter with the applicant.
External complaints: If a complaint is received about the conduct of a project (from any source, internal or external), the Human Ethics Officer or Human Ethics Advisor must immediately be advised of the nature of the complaint. If the Human Ethics Officer or Human Ethics Advisor receives a complaint about any project, the researcher will be contacted. The HREC will follow up and investigate all complaints and take corrective action where necessary.
The HREC must be promptly notified of any unexpected adverse or serious events that may impact participant welfare or the conduct of the project. The Human Ethics Officer or Human Ethics Advisor of the study should be contacted to report such incidences.