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1. IT Help Desk

   https://www.jcu.edu.au/information-and-communications-technology/help-and-support/it-help-desk

   Our friendly IT Help Desk team are here to help you with all your IT questions and support needs and can be reached Monday through Friday, from 8am to 6pm AEST (closed weekends and Public Holidays). There are four ways that you can get in touch with us, so choose the method that suits you best.

2. System Status

   https://www.jcu.edu.au/information-and-communications-technology/stay-informed/service-status

   IT Service Status page listing on-campus & cloud-based JCU systems & services planned maintenance, outages & issues.