How to register with AccessAbility Services

For us to provide you with access to academic or environment-related adjustments, you are required to register with us. This enables us to determine what kind of assistance could be most useful to you. Please note that as part of the registration process you will need to provide appropriate medical/professional documentation.

You are encouraged to disclose your needs as early as possible. This is particularly important if you have high support needs to ensure that sufficient support and resources are available to you, from the start of the academic year.

However, you are welcome to request assistance at any time during your studies.

How to register

First, make an appointment with AccessAbility Services.

At your AccessAbility appointment you will need to provide documentation from your treating health professional. The documentation should be current and state the nature and duration of your condition, any treatment you are receiving, and the impact the disability or circumstances are having on your studies and exams. A Health Professional Report (PDF, 163 KB) may assist you in obtaining the necessary evidence about your disability or medical condition from your health professional if you do not have current, sufficient documentation.

Provide AccessAbility Services staff with information relating to course and subjects such as subject codes and lecturers’ contact information.

AccessAbility Services staff will guide you through the remainder of the registration process.

Confidentiality

Registration with AccessAbility Services requires documentation and discussion of your health-related circumstances. Reasonable precautions are taken to ensure that the information collected is kept confidential, secure and managed in accordance with Privacy legislation and the University’s Information Privacy Policy.

You will be required to complete a ‘Consent to Release’ form at your initial appointment with an AccessAbility Student Adviser. In agreement with the Adviser this will determine the level of disclosure you are comfortable with to other JCU staff members.

You can find more information about privacy and confidentiality at our Policy and legislation page.

Documentation requirements

Specific document requirements are available for domestic (PDF, 47 KB) and international (PDF, 49 KB) students.

Facilities and services

Legislation and policy