The major responsibilities of this area include:
Continuous business process improvement of all enrolment, student finance, scholarship and student loan functions.
Compliance with legislation such as Higher Education Support Act (HESA), ESOS
Development and Review of university policy relating to the areas of Student Finance, Enrolments, Scholarships and Loans.
Data validation and reporting to DEEWR
Coordination and administration of the student enrolment processes of admission to courses and course transfers
Coordination of online enrolment processing including provision of Enrolment Help Sessions to assist students with the enrolment process.
Trouble shooting enrolment matters and post census date adjustments.
Web Content manager - enrolment information for students and staff.
HESA training for University staff
Fee configuration within the Student Management System; fee integrity checking
Web Content manager – student finance information for students and staff.
International and Domestic Student debt management
Administer requests for Remissions of debt, re-credit of Student Learning Entitlement (SLE) and refund of credit balances.
Administration of HECS HELP and FEE-HELP schemes.
Administration of internal tuition fee sponsorships.
Invoicing and debt management for JCU Associates and external sponsors.
Secretariat – Student Fees and Charges Advisory Committee.
Administration of Commonwealth and other JCU Scholarships.
Secretariat – Commonwealth Scholarship Selection Committee
Administration of Student Loans
Administration of OS-HELP scheme