Contact Us

JCU Student Equity and Wellbeing Unit

To make an appointment or enquire about our services, you can:

If you require an urgent appointment, please call us or use our online contact form rather than email, so we can help you as soon as possible.

When making an appointment, please use your JCU email account and provide your JCU student ID number and a contact phone number. Please indicate if you prefer to have an appointment in Cairns, Townsville, or by phone.

In emergency situations you should contact 000 or 112, if calling from a mobile. If you are on campus, you can call JCU Security Control on 1800 675559.

Cairns Campus

Email studentwellbeing@jcu.edu.au
Phone (07) 423 21150 (or ext. 21150)
International +61 7 423 21150
In person Level 1, JCU Library, Building B1 (Map)

Townsville Campus

Email studentwellbeing@jcu.edu.au
Phone (07) 478 14711 (or ext. 14711)
International +61 7 478 14711
In person Level 1, Room 103, JCU Library, Building 18 (Map)


Contact Form

Your personal and contact details
Your 8-digit student ID number, located on your Student ID card
Mobile is preferred
Preferred method of contact *
Please nominate the service you are enquiring about *
Campus *
Your enquiry
Please provide a brief background to your request
Please indicate your preferred appointment time(s) We will do our best to accommodate your preferred appointment time, but it may not always be possible