Make a payment in advance

Make a payment in advance

The advance payment option in eStudent allows you to make a payment on your account via credit card (Visa or Mastercard).

The amount displayed as total outstanding debt is the sum of all your outstanding fees except those that can be deferred.

Important Information:

If you have debts then your payment is distributed in accordance with the Student Fees and Charges Payment Allocation Policy and are made in order of:

1 - Due Date
2 - Financial Category Priority
3 - Transaction Date

Any additional payments will be registered as credit on to your account.

If you wish to pay a specific fee, for example tuition fee, you need to do this via that particular payment area using the credit card facility in eStudent or in person.

This feature can be used for international students wishing to credit their account with upfront fees before their arrival / commencement of their course.

To make an advanced payment:

  • In the Amount to Pay field specify the amount you wish to pay
    Screenshot showing Account Details including Total Outstanding, Total Overdue and Amount to Pay field.

  • Fill in your credit card details:

    • Credit Card Type

    • Credit Card Name

    • Credit Card Number

    • Credit Card CVV Number

    • Credit Card Expiry Month and Credit Card Expiry Year

    • Select Email Type – JCU recommends using your JCU email account

  • Click on Submit Payment button.

    Screenshot showing credit card payment fields, a note Payment may take up to 3 working days to be processed and the Submit Payment button.


    Note:
    All fields marked with a red asterisk are mandatory.

Credit card payments are made through the SecurePay gateway. The minimum acceptable payment is $10 and the maximum is $20,000.

If you chose personal email you MUST have previously recorded a personal email address in eStudent via Email Details. You will not receive a Payment Notification Advice if this hasn’t been completed.

  • After submitting your payment you need to confirm that the payment details are correct by selecting Confirm Payment button 

    Screenshot showing confirmation of payment screen with Confirm Payment and Cancel and Return to the Previous Payment Page buttons.

The amount will then be charged to your credit card. Once you make a payment a Payment Notification Advice will also be sent to the email address you selected.

An example of a Payment Notification Advice: 

An example Payment Notification Advice that will be emailed to you.

For more help:

Student Centre - Cairns or Townsville
AskUs - 24/7 online enquiry system