Make an administrative or SSA fee payment

Students Enrolment eStudent Online Help Make an administrative or SSA fee payment

Make an administrative or SSA fee payment

All administrative and SSA fee payments, with the exception of library fines can be paid through eStudent via credit card (Visa or Mastercard).

To pay your fees and charges:

  • Confirm the appropriate fee line/s are checked.

  • Amend the amount you wish to pay by changing the Amount to Pay field/s. An example of what you will see once you have selected charges and inserted amount to pay is shown below:

    Screenshot showing check boxes and Amount to Pay fields.

Click on Calculate payment amount button after you have amended the Amount to pay amount/s:

Calculate payment amount button.

  • Fill in your credit card details:

    • Credit Card Type

    • Credit Card Name

    • Credit Card Number

    • Credit Card CVV Number

    • Credit Card Expiry Month and Credit Card Expiry Year

    • Select Email Type – JCU recommends using your JCU email account

  • Click on Submit Payment button

    Screenshot showing credit card payment fields, a note Payment may take up to 3 working days to be processed and the Submit Payment button.

  • Note: All fields marked with a red asterisk are mandatory.

Credit card payments are made through the SecurePay gateway. The minimum acceptable payment is $10 and the maximum is $20,000.

If you chose personal email you MUST have previously recorded a personal email address in eStudent via Email Details. You will not receive a Payment Notification Advice if this hasn’t been completed. We recommend you use your JCU email for this.

  • After submitting your payment you need to confirm that the payment details are correct by selecting Confirm Payment button

    Screenshot showing confirmation of payment screen with Confirm Payment and Cancel and Return to the Previous Payment Page buttons.

The amount will then be charged to your credit card. Once you make a payment a Payment Notification Advice will also be sent to the email address you selected.

An example of a Payment Notification Advice: 

An example of a Payment Notification Advice.

For more help:

Student Centre - Cairns or Townsville
AskUs - 24/7 online enquiry system