If you are not satisfied with the outcome of your Application for Withdrawal without Financial Penalty you can request a review by JCU’s Review Officer. This must be submitted within 42 days (six weeks).
If you’re still not satisfied with the review’s final decision, you can appeal within 28 days (4 weeks).
In applying for a review, you must detail the reasons for your request and you may also want to supply independent third party documentation to support your case (such as a letter from your doctor or counsellor), which shows:
That your circumstances changed after the census date;
How your circumstances prevented you from continuing your studies;
When you became aware you could no longer continue with your studies; and
Due to circumstances which were beyond your control, you were prevented from withdrawing from your studies prior to the census date/s.
Lodge your review request with:
The Review Officer
Student Enquiry Centre
James Cook University
Townsville QLD 4810
Within 14 days of receiving your review request, the Review Officer will acknowledge receipt of your application in writing and within 45 days you will be notified of the result.
If you are not satisfied with the decision and reason made by the Review Officer, you can apply to the Administrative Appeals Tribunal (AAT) for a further review. Please note there may be a cost when lodging an appeal with the AAT. For more information, contact them directly.
Lodge your appeal request with:
Administrative Appeals Tribunal
Cnr North Quay and Tank Street
Brisbane QLD 4000
Tel: 07 3361 3000