Learning Centre Services

The Learning Centre has a range of free and confidential services to help you get the most from your study at JCU. From our webpage you can:

  • access all our self help resources for learning including: reading, writing, maths and statistics, study and assessment planning strategies.
  • access our Shortcourses and Workshops.
  • chat with an experienced senior student at the Peer Advice Desk.
  • access our Peer Assisted Study Sessions, proven to help improve your GPA.
  • make an appointment with a qualified Learning Advisor for a 30 minute consultation to help you achieve your study goals.

You can also access online writing feedback via Studiosity by clicking on the Books and Tools tab in LearnJCU.

Peer Advisors can help with developing strategies for time management, unpacking an assessment task, understanding how to meet assessment criteria, academic reading and writing.

Students can access the service on both the Townsville and Cairns campuses in the library buildings. Students can also access the service online by clicking the Live Chat button on The Learning Centre homepage.

In Townsville, the service is open during semester:
Monday to Thursday 10am-2pm and Friday 11am-1pm

In Cairns, the service is open during semester:
Tuesday to Thursday 10am-2pm

Learning Advisors deliver a range of programs at JCU including workshops and seminars throughout the academic year. JCU students can contact a Learning Advisor by accessing the Bookings page.

Learning Advisors can help you to:

  • Plan your study and assessment time
  • Learn stress management strategies
  • Understand your subject outline
  • Understand your assignment requirements
  • Plan and structure an assignment
  • Develop academic reading and research skills
  • Work with you on your writing and building arguments
  • Give you feedback on your first assignments before you submit them
  • Develop numeracy skills (maths and statistics)
  • Prepare for exams
  • Help you understand your lecturer and tutor expectations and assignment feedback

The Learning Centre offers after hours online study support through Studiosity.

Studiosity provides personalised, live, online help from a trained network of Studiosity advisors which is available for after hours to help students.

JCU Australian tropical campus students have access to 8 interactions with Studiosity each semester (6 month period).

1. Connect Live: Access to Studiosity’s on demand academic support service, available between 3pm and midnight Australian Eastern Standard Time (hours of availability for individual subjects vary – for current service hours click here.) Connect Live subjects supported include:

  • English
  • Maths (General, Intermediate, Specialist / Extension)
  • Science: Biology, Chemistry, Physics
  • Study Coach

2. Writing Feedback: Review of submitted assessment drafts for academic literacy, including structure, spelling, grammar, punctuation and referencing. No review of content, no editing or proofreading.

To access Studiosity

  • Log in to LearnJCU
  • Go to your Subject Site
  • Go to Books and Tools on the left-side menu
  • Click on the Studiosity link in the menu that opens

Peer Assisted Study Sessions (PASS) is a FREE academic support program for students. The highly successful program operates in universities across Australia and commenced at JCU in 2014 in selected subjects.

PASS provides a casual, friendly and active learning environment where students can work together to better understand the content and learning objectives for a subject. The study sessions focus on integrating course content (what to learn) with academic reasoning and study skills (how to learn).

Students who consistently attend PASS sessions are shown to attain higher results than those who do not participate.