Learning Centre Services

March 2020 Service Notice

All Learning Centre Services are provided in a fully online mode. To make an appointment with a Learning Advisor please use our contact form. You will be contacted with a ZOOM link for a video conference consultation within 1-2 days.

The Peer Advice Desk will be operating remotely and is open from the hours of 10am – 4pm Monday to Friday. During this time students can access this service online by emailing peeradvice@jcu.edu.au. A Peer Advisor will contact you with a ZOOM link for online consultation during operating hours only. Please read below for more information on accessing this service.

The Learning Centre offers JCU students in all locations access to learning and peer support services, including:

  • Online writing feedback via Studiosity
  • Online resources for refreshing your strategies for learning, reading, writing, maths and statistics
  • Peer Assisted Study Sessions online via LearnJCU

Peer Advisors can help with developing strategies for time management, unpacking an assessment task, understanding how to meet assessment criteria, academic reading and writing.

Students are required to submit their student ID, assessment task description and criteria, as well as a working draft when accessing a Peer Advice consultation. A Peer Advisor will contact you with a ZOOM link for online consultation within 15-60 minutes during operating hours only.

The Peer Advice Desk is operating remotely and is open from the hours of 10am – 4pm. During these hours students can access this service online by emailing peeradvice@jcu.edu.au. This service is for general academic short consultations only. This is not a proof reading service.

Learning Advisors deliver a range of programs at JCU including workshops and seminars throughout the academic year. JCU students can contact a Learning Advisor by completing the Contact Us form.

Learning Advisors support the development of students’ academic language and learning strategies in specific subjects across the University. They also support academic staff in various ways to ensure students develop discipline specific and professional written communication in their subjects.

JCU staff may refer students for one-on-one consultations with a Learning Advisor.  To make a referral, please complete and submit a Learning Advisor Consultation Request.

The Learning Centre offers after hours online study support through Studiosity.

Studiosity provides personalised, live, online help from a trained network of Studiosity advisors which is available for after hours to help students.

JCU Australian tropical campus students have access to 8 interactions with Studiosity each semester (6 month period).

1. Connect Live: Access for Users to Studiosity’s on demand academic support service, available between 3pm and midnight Australian Eastern Standard Time (hours of availability for individual subjects vary – for current service hours click here.) Connect Live subjects supported include:

  • English
  • Maths (General, Intermediate, Specialist / Extension)
  • Science: Biology, Chemistry, Physics
  • Study Coach
  • Statistics (First Year University– bridging)
  • Accounting (First Year University– bridging)
  • Economics (First Year University – bridging)

2. Writing Feedback: Review of submitted assessment drafts for academic literacy, including structure, spelling, grammar, punctuation and referencing. No review of content, no editing or proofreading.

To access Studiosity

  • Log in to LearnJCU
  • Go to your Subject Site
  • Go to Tools in the right-side menu
  • And click on the Studiosity link.Learning Advice Desk

Peer Assisted Study Sessions (PASS) is a FREE academic support program for students. The highly successful program operates in universities across Australia and commenced at JCU in 2014 in selected subjects.

PASS provides a casual, friendly and active learning environment where students can work together to better understand the content and learning objectives for a subject. The study sessions focus on integrating course content (what to learn) with academic reasoning and study skills (how to learn).

Students who consistently attend PASS sessions are shown to attain higher results than those who do not participate.