Academic Safety Net

To reduce the impact of COVID-19 on your academic results, a variety of changes have been introduced.

If you have any questions or concerns relating to COVID-19, please visit the COVID-19 site and reach out to the Student Centre.


Non-GPA results


Students are impacted in a variety of ways by COVID-19 and the transition to new ways of learning and assessment. Changes to reduce the impact include:

  • All FAIL results (excepting X) will be converted to a WD (Withdrawn) and will not count toward your GPA,
  • A Non-GPA system will be implemented for students enrolled in foundational year subjects (level 1 and 2 coded subjects), and
  • Students in advanced level subjects (level 3 and higher-level coded subjects) will have the option to have Passing subject results converted to the Non-GPA system. Read more.

Late submission of assessment


Requests for extensions for assessment due dates are possible without a medical or counselling certificate. To request an extension for an assessment please contact your Subject Coordinator and provide information for consideration. You may complete a Notification of Extenuating Circumstances (NEC) form in replacement of medical or counselling certification, and attach as evidence. More information and a link to the form is available online and via the JCU App.


All FAIL results (excepting X) will be converted to WD


For Teaching Period 1, 2020 there is a waiver of WF, U and N results on academic records, these will be changed to WD (withdrawal without academic penalty) if you have completed at least 80 per cent of subject assessments.


Late withdrawal


If your studies have been impacted by COVID-19, you are eligible for late withdrawal without academic penalty. This means that late withdrawal from subjects will be represented as a WD (withdrawn) result instead of a WF (withdrawn fail) result on your academic record


Extenuating circumstances


If your studies have been impacted by COVID-19 and you are not able to secure a doctor’s certificate or other evidence, you can self-declare via this form as your supporting documentation. The form can be used for missed compulsory classes, assessment extensions, special consideration, deferred exams, and withdrawal from subjects.


Face-to-face exam replacement


Face-to-face examinations have been replaced with an online equivalent or an alternative assessment task. You will receive an exam schedule on 8 May 2020 for examination period 6 to 19 June 2020. Information about exam types will be provided ahead of scheduled exams to assist you in preparing for online exams.



Additional support


IT Resources Assistance Scheme:
For students who do not have a computer or internet at home, the IT Resources Assistance Scheme was opened to provide used computers and internet access to enable online study from home. Resources available for this Scheme have been exhausted. Computers available campus are positioned to allow for social distancing measures to be observed.

Online library resources: The library is offering online support and services where possible, and has changed some requirements. This includes:

  • A virtual reference desk service is available during opening hours.
  • Our online help and advice services (Chat with a Librarian, Submit a question to JCU Library, book an online appointment) are available during opening hours.
  • Items from the physical collection are available for loan with unlimited renewals.
  • Fines may be waived. This will be assessed on a case-by-case basis. Contact the library for assistance.
  • Where possible, high-demand print books are being converted to eBooks.
  • Additional online resources are being provided by scholarly publishers in response to the COVID-19 situation.

Continuing library services:

  • On-campus libraries remain open to students via swipe card access.
  • Off-Campus library services continue for students who reside more than 50km from a campus library including free postage.
  • Our online resources (eBooks, eJournals, databases, library guides, One Search, catalogue, FAQs, readings, etc.) are available 24x7.

Discover more from the Library


Learning Support:  

Explore support and resources available via the JCU Learning Centre:

Discover more from the Learning Centre.