Health and Wellbeing

It is normal to feel anxious and worried during this time. A range of support is available online and over the phone to help you.

If you have any questions or concerns relating to COVID-19, please visit and the COVID-19 site and reach out to the Student Centre.


Online counselling and disability services

With so much happening in the world, it is normal to feel overwhelmed or that you are struggling. Support is available through counselling. JCU counselling is a free, confidential service for students. Appointments are available by phone or Zoom. Find your support.


If you have a disability, illness, or health condition, free and confidential disability support service is available through AccessAbility Services. Appointments available by phone or Zoom.


Telehealth option through JCU Health


You can now access bulk billed Telehealth appointments:

A GP health service is available via telephone for all JCU Students. Telehealth consultation (via videolink or on the telephone) can be booked by calling 4781 4495 and letting them know your student number.


Book your face-to-face or telehealth consultation by calling 4781 4495 and letting them know your student number. Find out more about the program.


Advice and support for learning at home


Keep studying and stay connected. Support includes after-hours online study support, advice on time management, and tips for mindfulness and creating a positive study environment. Find out more.


Food Pantry


The JCU Food Pantry has been established for students who are living in self-catered or off-campus accommodation and who may now be experiencing genuine hardship as a result of COVID-19. The pantry provides items to supplement your regular groceries with additional goods including non-perishable food items, toiletries and women’s sanitary items. Registration for this service is now essential.

While the JCU Food Pantry and pantry packs are open to all students in need, priority will be given to domestic and international JCU students who are actively engaged in their studies, and:

  • live off-campus or at Rotary International House (Townsville) or John Grey Hall (Cairns)
  • have lost paid work due to COVID-19 restrictions
  • are in their second or subsequent years of study
  • are not in receipt of a scholarship, stipend, or other source of sponsorship or funding.

Register here for the JCU Food Pantry in Cairns or Townsville.


Information sheets


Access useful information for how to handle exam worries, how to succeed with your studies, how to ensure your wellbeing, and more.


24/7 community contacts


Explore a range of on-campus and community services that provide information and support, including for counselling, medical services, and domestic violence support.


What’s On(line)


Check out What's On(line) for activities and ways to stay connected with your friends and family.



Explore other online support services