VAVS Home Help Connect from external venue to JCU over IP

Connect from external venue to JCU over IP

Dial into JCU

It is not possible to dial an IP address of a JCU videoconferencing system.

Please note that in all instances, if your system is located behind a firewall, and your organization is not using an H.460.18/19 firewall traversal device such as a VCS-E, Border controller or VBP, then permissions must be set on your firewall to allow H.323 traffic between your GateKeeper or End-Point(s) and IP address This IP is the address of our VCS-E and not an IP address you can connect to.

Please provide the following information

  • Public IP address of your system
  • E.164 alias
  • URI address
  • ISDN Number (only if an ISDN is required)
  • Videoconference equipment (manufacturer, model etc.)
  • H.239 (duo video) capability
  • Contact details (name, mobile phone, email) of videoconferencing technical support staff