It is not possible to dial an IP address for a JCU videoconferencing venue.
Please note that in all instances, if your system is located behind a firewall, and your organisation is not using an H.460.18/19 firewall traversal device such as a VCS-E, border controller or VBP, then permissions must be set on your firewall to allow H.323 traffic between your GateKeeper or End-Point(s) and IP address 18.104.22.168. This IP is the address of our VCS-E and not an IP address you can connect to.
If your end-point supports URI dialling then you can connect by using the last 8 digits of our E.164 Alias, followed by either @jcu.edu.au or @22.214.171.124. E.g. if the E.164 Alias is 61747535190 then you can connect by dialling firstname.lastname@example.org or email@example.com
Calling from a Polycom/LifeSize end-point which only supports proprietary “URI dialling”, call 126.96.36.199##E.164 Alias
e.g. to call the Townsville Campus Tech Office you would dial 188.8.131.52##61747535190
If this does not work omit the 617 and try again.
If this still does not work, contact us for a temporary work around.
(*) URI dialling, if supported by your end-point, will also work from end-points which are not compliant with H.460.18/19 if the end-point is registered with a GK.