VAVS Home Help How to connect a videoconference from an external site to JCU over IP

Connect from external venue to JCU over IP URI dialling

It is not possible to dial an IP address for a JCU videoconferencing venue.

Please note that in all instances, if your system is located behind a firewall, and your organisation is not using an H.460.18/19 firewall traversal device such as a VCS-E, border controller or VBP, then permissions must be set on your firewall to allow H.323 traffic between your GateKeeper or End-Point(s) and IP address This IP is the address of our VCS-E and not an IP address you can connect to.

URI dialling

  1. If your end-point supports URI dialling then you can connect by using the last 8 digits of our E.164 Alias, followed by either or @ E.g. if the E.164 Alias is 61747535190 then you can connect by dialling or 47535190@

  2. Calling from a Poly/LifeSize end-point which only supports proprietary “URI dialling”, call Alias
    e.g. to call the Cairns Campus Tech Office you would dial
    If this does not work omit the 617 and try again.
    If this still does not work, contact us for a temporary work around.

(*) URI dialling, if supported by your end-point, will also work from end-points which are not compliant with H.460.18/19 if the end-point is registered with a GK.