The image shows the Pexip Inifinity picture layout during a conference - all participants are listed on the left hand side - a chat window is located below. The participant currently speaking appears in the larger window with the other participants shown along the bottom of the screen and yourself in a picture-in-picture (PIP) at the top right corner. The Videoconferencing and Audio Visual Services (VAVS) team at James Cook University (JCU) is shown at various locations connected to the Virtual Meeting Room (VMR) using various devices to connect such as desktop PC, laptop, Jabbervideo, browser and videoconference enabled rooms.
Click on the image above to go straight to the JCU VMR Portal (https://pexip.jcu.edu.au/webapp).
Pexip Infinity is a scalable meeting platform which provides a Virtual Meeting Room (VMR) solution to management, staff and colleges at JCU.
There are several ways you can connect to VMR:
Pexip Infinity enables all these technologies to connect in any combination and any configuration.
Please check out the connection/set up guides at the bottom of this page and the VMR Quick Reference Guide (.pdf) for more information and in preparation for your Virtual Meeting Room experience.
While on a JCU campus, your Desktop PC, Mac or laptop are usually connected to the internet by a LAN cable or over WiFi (Eduroam). Your smartphones would connect to the internet over the WiFi (Eduroam) or the mobile cell network (#g or 4G). When travelling and off campus you can use your smartphone to create a personal hotspot (WiFi) to which you can connect your laptop wirelessly, thereby gaining a reliable access to the internet if everything else fails.
Web browsers (Current at 20/11/2016)
All specifications and requirements for Pexip Infinity can be found at the Pexip website
A Virtual Meeting Room (VMR) is a personal meeting space or one which is shared by a group, that is always available for use. It can host any number of people from any type of device with participants sharing content.
Each Virtual Meeting Room has one or more aliases associated with it. Participants access the Virtual Meeting Room by dialing any one of its aliases - this will route them all to the same conference.
Participants can connect to Virtual Meeting Rooms from any video endpoint, from a web browser or by using one of Pexip's Infinity Connect clients (desktop app, smartphones and tablets).
See a list of issued VMRs.
Check the list of issued VMRs so see if one is already available
There are four types of address formats for VMRs:
Please fill out the online form to request a Pexip Infinity VMR
To avoid breach of secrecy a Virtual Meeting Rooms can be
Smartphones and tablets
Browser (Google Chrome recommended)
We can accommodate participants wishing to join a VMR by telephone (landline or mobile). Each VMR is set up with a VMR PhoneID, which the participant will be prompted for after dialling 47817000 (area code 07 when dialling from interstate; country code 61 and area code 7 when dialling from overseas;). Please contact us to obtain the VMR PhoneID.
The VMR service provides two ways of testing the connection, the camera and the microphone.
1. From the Desktop App, Google Chrome browser (https://pexip.jcu.edu.au/webapp/) or smartphones connect to the alias email@example.com.The test VMR, automatically dials the VAVS Loop back service which essentially returns your video and audio to the VMR. A successful test is indicated by you seeing and hearing yourself.
If your camera video stream is not being sent, the camera may be in use by another application on your device, or the bandwidth is insufficient to support the camera stream. The camera stream not being sent is indicated by the image shown below.
We recommend a headset with microphone be used to eliminate the risk of audio feedback. When using an external microphone, ensure it is turned on and that it is not muted.
2. A test function is built into the back end of the VMR service - the alias is test.
|Live test - 1, 2, 3...||Result (see and hear yourself?)||Check your settings|
eMail invitation to join VMR by web link
Invites can be sent in the form of a web link. Say for instance you wanted Bob Johnson to join VAVS in their VMR by WebRTC (web browser), you can send Bob Johnson this link in an email:
This will bring Bob Johnson straight into John Smith's VMR as a guest
eMail invitation to join Pexip desktop app VMR
For participants using the Pexip Desktop app, you can send them a link which gets them straight into the VMR
pexip:firstname.lastname@example.org You could change the clickable link to say meet.vavs@jcu and hyperlink it to pexip:email@example.com The participant receiving the link will have to associate their Pexip Desktop App with this type of link for the automatic launch of Pexip desktop app to work.