Course and Subject Handbook 2015 Course Information Postgraduate Courses Master of Business Administration - Master of Conflict Management and Resolution

Master of Business Administration - Master of Conflict Management and Resolution

Information valid for students commencing in 2015.

Course code




Professional Accreditation Status

Some subjects within this course are accredited by the Practitioner Accreditation Unit, Family Law Branch, Attorney-General’s Department as follows: LB5501 Mediation, LB5519 Family Dispute Resolution, LB55228 Advanced Family Dispute Resolution – plus the Mediation Accreditation Workshop (professional development). These are deemed equivalent to six compulsory units of the Vocational Graduate Diploma in Family Dispute Resolution required for accreditation as a Family Dispute Resolution Practitioner.  Students must also complete a practicum of a minimum of 10 hours supervised practice with real clients – JCU helps students find a placement, but this is not part of the JCU course and students are not guaranteed a placement.

One subject is also accredited by LEADR (or any other Recognised Mediator Accreditation Body) - LB5501 Mediation.  This subject covers the education and training requirements of the National Mediator Accreditation Standards - students must also pass the competency-based assessment (Mediation Accreditation Workshop, professional development).

One subject is also accredited by Conflict Coaching International - LB5527 Conflict Coaching.  This subject covers the education and training requirements for accreditation as a REAL Conflict Coach through Conflict Coaching International.  Students also need to complete a portfolio and a video-recorded competency-based assessment (this is not part of the JCU subject).

Course type

Master Degree (Coursework) (AQF Level 9)


Tropical Environments and Societies

Award Requirements

Course Structure



Advanced Standing

Award Details

Admission Requirements

Course pre-requisites

Completion of an AQF level 7 bachelor degree in a business* or legal** discipline from this or another university; or

Other qualifications or practical experience recognised by the Deputy Vice-Chancellor of the Division of Tropical Environments and Societies as equivalent to the above; or

* Cognate business disciplines: Accounting and Finance, Marketing, Management, Commerce, HRM, Economics, Tourism and Hospitality, or other disciplines where students will have completed study relating to organisational behaviour, business, strategy, marketing, economics, communication and people management.

** Cognate legal disciplines: Law, Business, Psychology, Social Work, Peace and Conflict Studies, Social Science, Education, Nursing, Communication or other disciplines where students will have completed study relating to human behaviour, communication and people management. They will also have developed skills in analysing theory and practice in areas relating to people and communication, and in particular providing support and advice to individuals, groups and organisations. Students from these disciplines will also have developed skills in ethical judgement and initiative in practice and research involving human interaction, as well as critical reflection and self-assessment of their capabilities and performance, and use feedback, in personal and professional development.

Minimum English Language Proficiency Requirements

Applicants of non-English speaking backgrounds must meet the English language proficiency requirements of Band 1Schedule II of the JCU Admissions Policy.

Additional selection requirements


Special admission requirements


Academic Requirements for Course Completion

Credit points

48 credit points as per course structure

Additional course rules


Additional completion requirements


Course learning outcomes

JCU graduates are committed to lifelong learning, intellectual development, and to the display of exemplary personal, professional and ethical standards. They have a sense of their place in the tropics and are charged with professional, community, and environmental responsibility. JCU graduates appreciate the need to embrace and be acquainted with the Aboriginal and Torres Strait Islander Peoples of Australia. They are committed to reconciliation, diversity and sustainability. They exhibit a willingness to lead and to contribute to the intellectual, environmental, cultural, economic and social challenges of regional, national, and international communities of the tropics.

On completion of the Master of Business Administration component of this degree, JCU graduates will be able to:

  • Critically analyse complex knowledge, systems or practice issues from both historical and recent perspectives

  • Evaluate complex contexts within which theories, standards or  methods should be integrated and applied for sustainable professional practice

  • Evaluate sustainable economic, social and environmental practices and value systems from different disciplinary perspectives

  • Research and apply established concepts to solve business and professional practice problems

  • Critically analyse complex issues using appropriate models and provide specialised advice to assist individuals, groups or organisations based on multidisciplinary synthesis of theory and evidence

  • Apply creative and innovative thinking effectively to business, conflict and related theory and practice and standards for professional practice.

  • Present complex information appropriately to differing audiences using:

  • Effective oral presentation skills

  • Clear and fluent written communication

  • Work effectively in achieving common goals, demonstrating both:

  • Collaboration

  • Leadership

  • Adapt sustainable business constructs and skills to novel theoretical or practical situations

  • Exercise independent ethical judgment and initiative in solving differing business problems creatively

  • Demonstrate a capacity for independent critical personal reflection and self-development, making use of feedback as appropriate, to support personal and professional development

On completion of the Master of Conflict Management and Resolution component of this degree, JCU graduates will be able to:

  • Evaluate complex conflict and related theories and standards for professional practice in conflict management and resolution

  • Provide specialised advice to assist individuals, groups and organisations to constructively manage conflict

  • Effectively communicate with, facilitate and support people in personal, group, organisational and cross-cultural conflict

  • Exercise independent ethical judgment and initiative in conflict management and resolution practice and research

  • Independently and critically reflect on and assess their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development.

Course Structure


LB5221:03 Indigenous and Ethnic Entrepreneurship or LB5222:03 Technopreneurship: the E entrepreneur orLB5234 :03 Leading and Managing Organisational Change

LB5228:03 The Changing Business Environment

LB5229:03 Economics for a Sustainable World

LB5230:03 Managing Strategic Resources and Operations

LB5231:03 Corporate Responsibility and Governance

LB5232:03 Marketing, Customer Engagement, Social Media and Marketing

LB5233:03 Strategic and Responsible Innovation Management

LB5235:03 Practical or Research Project

LB5525:03 Conflict Analysis

LB5530:03 Conflict Resolution Processes

LB5531:03 Research and Writing in Conflict Management and Resolution

LB5533:03 Ethics and Reflective Practice in Conflict Management and Resolution


Select 12 credit points of specified LB level 5 subjects:

LB5500:03 Negotiation

LB5501:03 Mediation

LB5514:03 Cross-Cultural Conflict Resolution

LB5515:03 Workplace Conflict Management

LB5516:03 Facilitation

LB5518:03 Advanced Mediation

LB5519:03 Family Dispute Resolution

LB5520:03 Conflict Management and Resolution Project

LB5521:03 Conflict, Reconciliation and Peace

LB5523:03 Research Project Part 1 of 2

LB5524:03 Research Project Part 2 of 2

LB5526:03 Conflict Management and Engagement

LB5527:03 Conflict Coaching

LB5528:03 Advanced Family Dispute Resolution

LB5529:03  Advanced Negotiation

LB5532:03 Topical Issues in Conflict Management and Resolution









Expected time to complete

2 years full-time or equivalent part-time

Maximum time to complete

8 years

Maximum leave of absence

1 year


Course progression requisites


Course includes mandatory professional placement(s)


Special assessment requirements


Accreditation requirements


Maximum allowed Pass Conceded (PC) grade


Supplementary exam for final subject

A student who has failed a single subject towards the award in their final teaching period and who gained 40% or more of the marks for that subject may be granted a supplementary examination in that subject. However if that subject is required for accreditation, then the criteria specified by that accreditation will apply.

Advanced Standing


Students may apply for exemption for previous tertiary study where appropriate in accordance with the Advanced Standing and Articulation policy and associated procedures.

Maximum allowed

24 credit points and not more than 12 credit points of subjects specified in the course structure, for either component of the joint degree.


Advanced standing will be granted only for studies completed in the 4 years prior to the commencement of this course.


Advanced standing gained for any subject shall be cancelled 12 years after the date of the examination upon which the advanced standing is based if, by then, the student has not completed the course.

Other restrictions

Advanced standing shall not be granted for work experience or undergraduate studies.

Award Details

Award title


Approved abbreviation


Inclusion of majors on testamur

Not applicable - this course does not have majors

Exit with lesser award

Students who exit the course prior to completion, and have completed the appropriate subjects, may be eligible for the award of one of:

  • Graduate Certificate of Business Administration

  • Graduate Certificate of Conflict Management and Resolution

  • Graduate Diploma of Business Administration

  • Graduate Diploma of Conflict Management and Resolution

  • Master of Business Administration

  • Master of Conflict Management and Resolution

Course articulation

Not applicable