COVID-19 Advice for the JCU Community - Last updated: 8 June 2022, 12pm (AEST)

Personal Support

You may be feeling overwhelmed from your studies, stressed from work or you could be dealing with something difficult in your personal life. Whatever it is, we have a number of free student support services available to help you. Check the table below to find who can help.

Equity Contact Officers

Contact for matters regarding discrimination, harassment and bullying queries and concerns. They provide information on these matters including informal and formal resolution options available.

Student Mentor ProgramWhether you are studying on or off campus, mentors (second or third year students in a similar course to you) can answer your questions and help you settle into university life.
AccessAbilityWhether you have a permanent disability or temporary injury/ condition, AccessAbility aims to take a holistic approach to your life, taking into consideration the impact of health on your studies.
CounsellingJCU's counselling service provides a professional, confidential and responsive service to help you succeed at JCU. This includes individual appointments, referrals, workshops and more.
Safety and WellbeingThe Respect. Now. Always. campaign highlights the determination of Australia's universities to ensure students and staff are safe from sexual assault and sexual harassment. At JCU, we are committed to ensuring that our working and learning environment is free from discrimination and harassment.
JCU Student Association

The JCU Student Association offers free, confidential and non-judgmental support services for students.

Student Advocacy and Welfare Officers (in Townsville and Cairns) can help with information, advocacy and referral on a range of student support issues. They also help with academic support issues including exams and assessment, appeals, interpreting University policies and procedures, and academic misconduct.

For JCU Singapore Students please contact a student advisor at JCUS by emailing

ChaplaincyThe JCU Multifaith Chaplaincy Centre is a free service provided by the University in partnership with local Faith Communities to support students in their spiritual lives.
The DeskThe Desk aims to support students to achieve mental and physical health and wellbeing by providing resources online for all students to access.