LearnJCU Alert

Scheduled maintenance

LearnJCU will be unavailable between 11pm Saturday 21st April - 7am Sunday 22nd April 2018 AEST (9pm Saturday - 5am Sunday, in Singapore)

This outage is required for the vendor to perform a migration on specific cloud infrastructure components. We apologise for any inconvenience.

SafeAssign - Students using Safari 11.1 may be experiencing issues submitting SafeAssign items, please use Chrome or Firefox until issue has been resolved.

Getting started with LearnJCU

See our guides to using LearnJCU to its full potential

Assessment advice

Information about plagiarism. Applications for special consideration or deferred exams. Cover sheets. Referencing advice.

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Getting subject access

Trouble accessing your LearnJCU subject site?

Troubleshoot and manage access.

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Login issues

Phone or email IT Helpdesk to assist. ithelpdesk@jcu.edu.au

Townsville 07 4781 5500 or Cairns 07 4232 1777

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Browser checker

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Known issues

Find suggested workarounds for known issues on LearnJCU

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Support request

Still need help with LearnJCU? Contact us via our online form.

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