LearnJCU Alert

Unplanned outage

We are currently experiencing an issue with services running from our data centre that is impacting core services, such as: LearnJCU and Mediasite.

A temporary login page has been established to allow for access but please note not all content (eg. recorded lectures) will be available.

ICT staff are working to resolve the issue.

Getting started with LearnJCU

See our guides to using LearnJCU to its full potential

Assessment advice

Information about plagiarism. Applications for special consideration or deferred exams. Cover sheets. Referencing advice.

Assessment advice

Troubleshooting access

Trouble accessing your LearnJCU subject site?

Troubleshoot and manage access.

Troubleshooting access

Login issues

Phone or email IT Helpdesk to assist. ithelpdesk@jcu.edu.au

Townsville 07 4781 5500 or Cairns 07 4232 1777

IT Helpdesk

Mobile Apps

Available mobile apps to assist with your learning.

Mobile apps

Data insights

How we use analytics to help better support your needs.

Data insights

Request support

Still need help with LearnJCU? Contact us via our online form.

Contact us