LearnJCU Alert

Blackboard mobile app login issues - From around 10.40am Sunday 15 July

The Blackboard mobile app has been experiencing authentication issues.

SafeAssign processing issues - From around 5am Monday 16 July

The SafeAssign tool has been experiencing issues with the submission of assessments and processing originality reports.


The Learning Environments team are working with ICT staff and the vendor to resolve these issues as soon as possible. We apologise for any inconvenience.

Getting started with LearnJCU

See our guides to using LearnJCU to its full potential

Assessment advice

Information about plagiarism. Applications for special consideration or deferred exams. Cover sheets. Referencing advice.

Assessment advice

Troubleshooting access

Trouble accessing your LearnJCU subject site?

Troubleshoot and manage access.

Troubleshooting access

Login issues

Phone or email IT Helpdesk to assist. ithelpdesk@jcu.edu.au

Townsville 07 4781 5500 or Cairns 07 4232 1777

IT Helpdesk

Mobile Apps

Available mobile apps to assist with your learning.

Mobile apps

Data insights

How we use analytics to help better support your needs.

Data insights

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