Contact Us
Future student enquiries
The process of entering university can bring many questions. From exploring your study options to making an application and beginning enrolment, you can contact the JCU Future Students team and have all your questions answered.
Current JCU student enquiries
If you have already enrolled in a JCU course, you can contact JCU’s Current Students team to discuss queries related to your study, such as study plans and enrolment assistance, fee information, changing courses, exams, graduation and more.
General enquiries and information
SWITCHBOARD
Call: 1800 246 446 within Australia or +61 7 4781 5255 from outside Australia
Email: enquiries@jcu.edu.au
CAMPUS CONTACT INFORMATION
View our list of campus locations and contact details
FIND A STAFF MEMBER
Search the JCU Staff Directory
Safety on campus
IN A LIFE-THREATENING EMERGENCY
Call 000 immediately for the police, fire brigade or ambulance.
For all other urgent JCU Campus Security issues call: 1800 675 559 or (07) 4781 5555
For non-urgent matters, refer to the JCU Safety and Wellbeing page.
Other enquiries
STUDENT FACILITIES
Visit the Student Equity and Wellbeing page
Visit the AccessAbility page
All campuses
Call | 1800 246 446 - Option 3 |
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Ask online |
Eddie Koiki Mabo Library
Visit | Building 18, Bebegu Yumba campus, Douglas, Townsville |
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Hours | Main library
Special collections
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Cairns Campus Library
Visit | Building B1, Nguma-bada campus, Smithfield, Cairns |
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Hours | Main library
Services
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Access student support, learning resources, peer assisted study sessions and expert advice.
Ask online |
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The centre’s student services team supports Indigenous students to progress their studies with help from academic and pastoral advisors.
Call | (07) 4781 4676 – Townsville (07) 4232 1046 – Cairns |
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Visit | Building 301, Bebegu Yumba campus, Douglas, Townsville Building A21, Nguma-bada campus, Smithfield, Cairns |
The Graduate Research School provides support to domestic and international research students, their supervisors and colleges.
Call | (07) 4781 4735 – all colleges except College of Science and Engineering (07) 4781 5861 – College of Science and Engineering, plus all other research centres |
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Ask online | |
Visit | Building 17, Bebegu Yumba campus, Douglas, Townsville Building E2, Nguma-bada campus, Smithfield, Cairns |
Hours | Call us
Visit us - Townsville campus only
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The JCU Student Association functions independently to the University, offering information and support services for students.
Call | 1800 330 021 (07) 4781 4400 – Townsville (07) 4232 1160 – Cairns |
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Ask online | |
Visit | Building 133, Bebegu Yumba campus, Douglas, Townsville Building A24, Nguma-bada campus, Smithfield, Cairns |
Hours | Call us
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RESEARCH AND INDUSTRY
Call | (07) 4781 5376 |
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Research Funding Matters grantsconnect@jcu.edu.au | |
Ask online | |
Visit | The Science Place, Bebegu Yumba campus, Douglas, Townsville JCU Ideas Lab, Nguma-bada campus, Smithfield, Cairns |
Call | (07) 4781 6884 |
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Ask online |
COMMUNITY
A multi-discipline health and medical centre for JCU students and the Townsville community. Services include general practice, physiotherapy, speech pathology, paediatrics, occupational therapy, occupational therapy, psychology and exercise physiology.
Call | (07) 4781 4495 |
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Visit | Level 1, Clinical Practice Building, Bebegu Yumba campus, Douglas, Townsville |
Ask online | |
Hours | General practice
Physiotherapy
Speech Pathology
Paediatrics
Occupational Therapy
Psychology
Exercise Physiology
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Dental clinics for JCU students and the North Queensland community.
Call | 1800 028 998 – Townsville 1800 050 763 – Cairns |
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Ask online | |
Visit | Level 2, Clinical Practice Building, Bebegu Yumba campus, Douglas, Townsville Building D2, Nguma-bada campus, Smithfield, Cairns |
Hours | Townsville clinic
Cairns clinic
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An animal hospital for emergency veterinary treatment, servicing the Townsville and North Queensland community.
Call | 1300 528 838 |
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Visit | Building 104,1 Solander Drive, Bebegu Yumba campus, Douglas, Townsville |
Hours | General practice
Emergency services
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ALUMNI AND GIVING
Ask online |
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CORPORATE
Richard Davis Head of Media and Communications | (07) 4781 4822 0413 451 475 |
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Linden Woodward Senior Media Liaison, Cairns | (07) 4232 1007 0419 791 564 |
Alistair Bone JCU Media Liaison, Cairns | (07) 4781 4942 0409 734 542 |
Michael Serenc JCU Media Liaison, Townsville | (07) 4781 4586 0437 028 175 |
Office of the Chancellor
Call | (07) 4781 5668 |
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Office of the Vice Chancellor and President
Phone | (07) 4781 4165 |
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Office of the Chief of Staff
Call | (07) 4781 4078 |
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Right to Information and Privacy
Call | (07) 4781 4124 |
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Legal Matters
Visit | Room 268, Building 4, Bebegu Yumba campus, Douglas, Townsville Room 237, Building A2, Nguma-bada campus, Smithfield, Cairns |
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College of Arts, Society and Education
Call | (07) 4781 4369 – Townsville (07) 4232 1498 – Cairns |
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Visit | Room 108, Building 134, Bebegu Yumba campus, Douglas, Townsville Room 129, Building A4, Nguma-bada campus, Smithfield, Cairns |
College of Business, Law and Governance
Call | (07) 4781 5133 |
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Visit | Top Floor, Building 28, Bebegu Yumba campus, Douglas, Townsville Room 209, Building A1, Nguma-bada campus, Smithfield, Cairns |
College of Healthcare Sciences
Call | (07) 4781 4121 |
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College of Medicine and Dentistry
Call | (07) 4781 6232 |
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College of Public Health, Medical and Veterinary Sciences
College of Science and Engineering
Call | (07) 4781 4244 – Townsville (07) 4232 1086 – Cairns |
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