Closing the gap

An open door to understanding

Bettering QLD health

College/Division

College of Medicine and Dentistry

Publish Date

17 August 2020

Related Study Areas

Understanding the past and the culture

Understanding the past is key to forging a better future. According to JCU cultural educator, Henry Neill, better health outcomes for Aboriginal and Torres Strait Islander communities can be achieved through exploring and learning from the past.

In order to help close the gap, general practitioners (GP) must learn to appreciate the impact of history on health, as well as how to engage meaningfully with Aboriginal and Torres Strait Islander patients.

Mr Neill is better placed than many to appreciate the challenges involved. His father, a post-war, white English immigrant, and his mother, an Indigenous woman, “went through a lot of racism for being together”.

“In order to move forward together to provide better health care for Aboriginal and Torres Strait Islander communities, we need to understand the past,” Mr Neill observed.

“There are historical reasons why we die earlier than most, suffer more from chronic conditions, and are the least employed. We didn’t wake up one morning and think ‘we’re going to be all those sorts of things’.

“But we previously have had no power in policy development for our health and education and the like. This is slowly changing, with the input of the Queensland Aboriginal and Islander Health Council and National Aboriginal and Torres Strait Islander Community Controlled Organisations.

“But the residual effects of some laws and past policies are real in the living memory of lots of our Elders. These include issues of transgenerational trauma, the Stolen Generation and the lost generations. Trainee GPs need to know this. Not to have sympathy, but empathy.”

A complex past

Understanding improves outcomes

GPs must learn to engage effectively

Raised by his parents to value education as a key to opportunity, Mr Neill became a school teacher.

Providing academic and pastoral care to both young Aboriginal and Torres Strait Islander students and non-Indigenous students led to a series of cultural education related roles in the tertiary sector and with Primary Health Networks in Queensland.

In 2017, he was recruited by JCU’s GP training program to play an integral role in equipping GP registrars with the necessary engagement skills to improve healthcare outcomes for Aboriginal and Torres Strait Islander peoples.

He now delivers cultural awareness training programs to GP registrars and JCU staff throughout Queensland. While such programs feature common learning objectives and evaluations, the content is tailored to reflect the culture, history and current local issues in each region.

“A lot of people think that Aboriginal communities and Torres Strait Islander communities are generic,” he said.

“But we are not all the same. We have differing histories, cultural beliefs and languages. And each area has a different set of local issues.

“The only way to provide good health service is via culturally appropriate engagement and you can’t engage with our community unless you are aware of our cultural norms and our history – the positive bits and certainly the different bits which make up the fabric of the community.”

"The residual effects of some laws and past policies are real in the living memory of lots of our Elders. Trainee GPs need to know this. Not to have sympathy, but empathy."
Henry Neill, Cultural Educator

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