Future Students Contact us – Future students
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Study with JCU
The process of entering university can bring many questions. From exploring your study options to making an application and beginning enrolment, you can contact the JCU Future Students team and have all your questions answered.
Contact our specialist teams to find out what you need to know about courses, campus life, accommodation, financial assistance, application process and more.
QUICK LINKS TO INFORMATION ON THIS PAGE

Get in touch - We are here to help
DOMESTIC ENQUIRIES
If you’re an Australian citizen or permanent resident or a New Zealand citizen, the Future Students Contact Centre can advise on programs, entry requirements, pathways and how to apply.
Available | 9 am to 5 pm Monday to Friday (AEST) |
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Call | 1800 246 446 within Australia. |
study@jcu.edu.au | |
Enquiry form | Submit a study enquiry via our webform and we'll get back to you. |
Ask Us – 24/7 | Search for answers to common questions 24/7 through our Ask Us - Future students portal |
INTERNATIONAL ENQUIRIES
The International Future Students Team can help with entry requirements, pathways, student life and how to apply.
Available | 9 am to 5 pm Monday to Friday (AEST) |
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Call | +61 7 4781 5255 from outside Australia. 1800 246 446 within Australia. |
jcuinternational@jcu.edu.au | |
Enquiry form | Submit a study enquiry via our webform and we'll get back to you. |
Find an agent | Find a JCU authorised representative/agent in your country |
Ask Us – 24/7 | Search for answers to common questions 24/7 through our Ask Us - Future students portal |
POSTGRADUATE RESEARCH ENQUIRIES
If you're interested in postgraduate research degrees like a PhD or MPhil, get in touch with our team in the Graduate Research School .
Available | 9 am to 5 pm Monday to Friday (AEST) |
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Call | 1800 246 446 within Australia. |
grs@jcu.edu.au |
Future student events
From on-campus experiences to career expos, roadshows, and virtual open days, JCU hosts regular events to meet and inspire future students in Queensland, Australia, and beyond.

More future student options
Our Indigenous Student Services team are here to help you succeed in your studies and progress through your degree with both academic and pastoral advisors.
The Indigenous Student Support Advisors provide mentoring, encouragement and a safe environment, and can help you source further information such as accommodation options, financial assistance, scholarships and more.
Once enrolled, you’ll receive dedicated support from the friendly staff at the Indigenous Education and Research Centre (IERC). Explore the IERC today to find out how you can benefit from multiple support programs while studying at JCU.
Study overseas through the JCU Global Experience Program. You can broaden your horizons, improve your employability, experience a new culture, build your global network, and develop your language skills as part of your degree.
Contact the Global Experience team to explore the range of programs and destinations available for both domestic and international students.
Email: globalexperience@jcu.edu.au
If you need an additional qualification to meet entry requirements of your target degree, JCU has multiple pathway programs tailored to each student’s needs. Explore our Pathways to Uni options.
Information for Schools and Teachers
The JCU Future Students Team facilitates many events for high school students across Cairns and Townsville, as well as direct engagement with schools, such as presentations and information sessions.
Get in touch today to find out how JCU can support your high school students to explore university study. Our friendly Future Students Team would love to hear from you.
Call: 1800 943 499
Email: futurestudents@jcu.edu.au