Student finances
Step 1:
Log into your MyStudent
Step 2:
Head to the ‘My Finances’ tile on the home dashboard
If you have outstanding fees, the amount due will be listed under Overdue Fees and/or Total Outstanding Fees.
Once payment is deducted on your My Finances your account will show no outstanding transactions.
If there is a negative (-) amount listed, this means that your account is in credit. The credit amount will be allocated to your enrolment in the next study period.
How to pay your fees:
- Pay via credit card
Log into MyStudent and select the ‘My Finances’ tile
Go to the Transactions tab and select an invoice to pay and Add to Cart, then Pay Now. Under the Select Payment Option button, you can also make partial or general payments.
- Direct deposit through internet banking
Account Name: James Cook University
BSB Number: 064 817
Acc. Number: 10472870
Swift Code: CTBAAU2S
(Swift code is used for international transfers)
Reference: your student number
- Pay via BPay by downloading your Fee Statement from MyStudent
Biller Code: 351122
Ref: Found on your Fee Statement
Note: To assist with identifying your payments, you must use your student ID number in the description. This will ensure the Finance department can identify the payment and allocate the amount to your ‘My Finance’ account.
A Credit Card Authorisation Form (PDF, 61 KB) can be completed and signed by the card holder and returned via email to finance@jcub.edu.au.
Request your Fee Statement/Tax Invoice for the last 30 days by going to My Study > Manage My Course > Self Service Reports. Select the ‘Request button’ next to Fee statement.
Payment receipts will show in MyStudent for tuition fee and SSA Fee payments. Once you have made the payment and it is reflected in MyStudent, you can view and download a receipt of payment by selecting the Payment Receipts tab. Or, request your Fee Statement/Tax Invoice for the last 30 days’ by going to My Study > Manage My Course > Self Service Reports. Select the ‘Request button’ next to Fee statement.
The receipt will be emailed to your JCU student email. Please note you can only generate a receipt for payment made in last 30 days. If you require a payment receipts for previous trimesters, please email finance@jcub.edu.au.
Check the Tuition Fee Payment Due Date for the study period on the Important Dates page of the website.
Failure to make full payment on or before the Tuition Fee Payment Due Date may result in one or all of the following:
- The imposition of additional fees or administrative charges;
- The imposition of sanctions restricting student access to services and academic results;
- Cancellation of enrolment; or
- Graduation refusal.
For more information please read the Student Fee Payments and Refunds Policy
JCU Brisbane does not have payment instalment plans. You can make numerous payments of fees up until the due date each trimester, but the last payment of total fees must be paid by the due date each trimester.
In October 2011, the Australian Parliament passed legislation allowing universities to charge a Student Services and Amenities Fee up to a maximum annual amount — for 2022, this amount is $315.
JCU introduced the SSA Fee from 1 January 2012, so as a JCU Brisbane student you are required to pay the fee. The income from the fee is used to improve university support services and facilities for students, both on and off campus.
If you have made a payment by card on campus it takes up to 2 working days to display in your ‘My Finances’.
Payments made from online transfer or overseas can sometimes take weeks to reach the JCU Brisbane account. If you are concerned about the payment not reflecting in your ‘My Finances’, please send a copy of the transaction receipt to finance@jcub.edu.au
JCU Brisbane does not charge a student when payment is received from an international bank. However, your bank may charge you a fee when making this transfer. Please ask your bank if there will be any transfer charges as this may leave you with an outstanding balance on ‘My Finances’.
JCU Brisbane offers Scholarship schemes to eligible students.
To confirm which trimester your scholarship is due to be paid please refer to your original scholarship letter (provided with your offer letter).
After the publication of results and prior to the Tuition Fee Payment Due Date of the trimester your scholarship is due, you will receive an email from the Student Finance Officer advising you of your eligibility for the scholarship payment and when the scholarship payment will be applied to your fees.
Complete the Request for JCUB Student Letter Form (PDF, 90 KB) and submit it via email to finance@jcub.edu.au with a brief statement outlining the reason you need the finance letter.
Please note, there is a $20 fee for all letter requests and they can take up to 10 working days to be processed. Your requested letter will be emailed to your JCU email address.