COVID-19 Advice for the JCU Community - Last updated: 8 June 2022, 12pm (AEST)

Study essentials Student finances

Student finances

Step 1:

Log into your e-Student

Step 2:

Head to the ‘My Finances’ tab

If you have outstanding fees, the amount due will be listed under ‘Total Fees Payable’.

Once payment is deducted on your My Finances your account will show no outstanding transactions.

If there is a negative (-) amount listed, this means that your account is in credit.  The credit amount will be allocated to your enrolment in the next study period.

Make a direct deposit (online transfer) if you have internet banking by transferring the required fees in to the account below.

By completing the Credit card Authorisation form (PDF, 61 KB) and emailing the completed form back to finance@jcub.edu.au

JAMES COOK UNIVERSITY BANK DETAILS
COMMONWEALTH BANK OF AUSTRALIA (CBA)
CORNER EDWARD AND QUEEN ST, BRISBANE

Account Name: James Cook University
BSB: 064-817
Account Number: 10472870
Swift Code: CTBAAU2S
(Swift code is used for international transfers)

You must use your student ID number in the description. This will ensure the Finance department can identify the payment and allocate the amount to your ‘My Finance’ account.

BPAY is also available for $AUD bank transfers. Information on how to pay via BPAY, as well as the biller code and customer reference number, can be found at the bottom of your Fee Statement & Tax Invoice. You can find more information on how to use BPAY at https://www.bpay.com.au.

Credit Card Authorisation Form (PDF, 61 KB) can be completed and signed by the card holder and returned via email to finance@jcub.edu.au.

You can request this yourself by logging into ‘My Finances’ and selecting the ‘Email my Fee Statement/Tax Invoice’ link at the bottom of the page. This will automatically be emailed to your JCU email inbox.

Once you have made the payment and it is reflected in your e-student, you can generate a receipt of payment by selecting the ‘Email my Fee Statement/Tax Invoice for the last 30 days’ link at the bottom of the page in the ‘My Finances’ tab.

The receipt will be emailed to your JCU student email. Please note you can only generate a receipt for payment made in last 30 days. If you require a payment receipts for previous trimesters, please email finance@jcub.edu.au.

Check the Tuition Fee Payment Due Date for the study period on the Important Dates page of the website.

Failure to make full payment on or before the Tuition Fee Payment Due Date may result in one or all of the following:

  1. The imposition of additional fees or administrative charges;
  2. The imposition of sanctions restricting student access to services and academic results;
  3. Cancellation of enrolment; or
  4. Graduation refusal.

For more information please read the Student Fee Payments and Refunds Policy

JCU Brisbane does not have payment instalment plans. You can make numerous payments of fees up until the due date each trimester, but the last payment of total fees must be paid by the due date each trimester.

In October 2011, the Australian Parliament passed legislation allowing universities to charge a Student Services and Amenities Fee up to a maximum annual amount — for 2022, this amount is $315.

JCU introduced the SSA Fee from 1 January 2012, so as a JCU Brisbane student you are required to pay the fee. The income from the fee is used to improve university support services and facilities for students, both on and off campus.

If you have made a payment by card on campus it takes up to 2 working days to display in your ‘My Finances’.

Payments made from online transfer or overseas can sometimes take weeks to reach the JCU Brisbane account. If you are concerned about the payment not reflecting in your ‘My Finances’, please send a copy of the transaction receipt to finance@jcub.edu.au

JCU Brisbane does not charge a student when payment is received from an international bank. However, your bank may charge you a fee when making this transfer. Please ask your bank if there will be any transfer charges as this may leave you with an outstanding balance on ‘My Finances’.

JCU Brisbane offers Scholarship schemes to eligible students.

Find out more about scholarships.

To confirm which trimester your scholarship is due to be paid please refer to your original scholarship letter (provided with your offer letter).

After the publication of results and prior to the Tuition Fee Payment Due Date of the trimester your scholarship is due, you will receive an email from the Student Finance Officer advising you of your eligibility for the scholarship payment and when the scholarship payment will be applied to your fees.

Complete the Request for JCUB Student Letter Form (PDF, 90 KB) and submit it via email to finance@jcub.edu.au with a brief statement outlining the reason you need the finance letter.

Please note, there is a $20 fee for all letter requests and they can take up to 10 working days to be processed. Your requested letter will be emailed to your JCU email address.