Student Wellbeing
Free and confidential coaching and counselling services are available to all JCU Brisbane students. Our qualified counsellors can help you with any personal concerns you may have. Our qualified Student Counsellors can help you to resolve any personal concerns you may have which are impacting your academic performance and/or personal wellbeing.
Student Wellbeing Service is offering online, phone, and in-person sessions, with appropriate distancing and health and safety measures in place.
Counselling
- Individual counselling appointments
- Educational workshops (e.g. managing stress, bullying, homesickness)
- Support for academic issues
- Conflict resolution
- Critical Incident Stress Management
- Referral to other services as appropriate
- Managing stress
- Relationship issues
- Family issues
- Finding friends, social skills
- Anxiety
- Depression
- Grief and Loss
- Academic concerns
- Mental Health issues
- Trauma, abuse or violence
- The impacts of physical illness
- Anger
- Homesickness and adjustment to life at uni
- Sexuality
- Drug and alcohol use
- Self esteem
Access: Face-to-face, Teams, and phone consultations available.
Student Counsellor
Email: studentcounsellor@jcub.edu.au
Phone: 0455 432 919
National Helpline Services Information
All the services listed below are FREE.
- If it is an emergency, please dial "000" (triple zero).
- If you need to speak to someone about your mental health or wellbeing concerns, call Beyond Blue at 1300 22 4636, available 24 hours a day, 7 days a week.
- If you need crisis support and are at risk of suicide, call Lifeline at 13 11 14, available 24 hours a day, 7 days a week.
- If you are experiencing thoughts of self-harm or suicide, you may also call Suicide Callback Service at 1300 659 467, available 24 hours a day, 7 days a week.
- If you are experiencing domestic violence, seek help immediately by calling DVConnect at 1800 811 811, available 24 hours a day.
- If you need support for sexual assault, call Sexual Assault Helpline at 1800 010 120, available 7:30am to 11:30pm, 7 days a week. (Sexual assault is a crime.)
- If you need Domestic, Family and Sexual Violence counselling service, call 1800RESPECT or 1800 737 732, available 24 hours a day, 7 days a week.
- If you, or someone you know, are feeling worried or not doing well as a First Nations student, call 13YARN (139 276), available 24 hours a day, 7 days a week for support.
- If you need support and advice about sexuality, gender, bodies, feelings and relationships, call QLife at 1800 184 527, available from 3pm to midnight every day for anonymous and free LGBTIQ+ peer support and referrals.
- If you need help with drinking and drug issues, call the Alcohol and Drug Information Service (ADIS) at 1800 177 833 for information, advice, referral, intake, assessment and support 24 hours, 7 days.
- If you have lost someone, call Griefline at 1300 845 745 for support, available from 8am to 8pm, 7 days a week (AEST).
Medical and Health Information
How to book a General Practitioner GP/doctor as an International Student in Australia
Click the link for details: Find a GP online (oshcstudents.com.au)
What to expect when seeing a doctor in Australia?
Click the link for more details.
Emergencies
For all medical emergencies, call 000 (triple zero) for an ambulance from any phone, or 112 from a mobile.
How to book an appointment with a General Practitioner (GP) or doctor
International students who are currently enrolled at JCUB are billed directly to their Overseas Student Health Cover (OSHC) if it is Global Allianz OSHC, Bupa OSHC or OSHC Medibank Private or AHM. However, International student's spouses may have to pay a private fee after a Doctors consult.
For more information about Safety on Campus, click here.
About our wellbeing team
The Student Wellbeing team consists of experienced counsellors who have extensive experience in the area of psychological and personal health and wellbeing. Student Counsellors are trained to listen to students and explore ways in which they can offer support and work towards suitable solutions.
Counselling tools
Below is a list of useful mobile apps that the student counselling service recommends. They cover a range of personal help services, you can access at all times.