Student resources Student wellbeing

Student wellbeing

Free and confidential coaching and counselling services are available to all JCU Brisbane students. Our qualified counsellors can help you with any academic or personal concerns you may have. Our qualified Student Counsellors can help you to resolve any personal concerns you may have which are impacting your academic performance and/or personal wellbeing.

Student Wellbeing Service is offering online, phone, and in-person sessions, with appropriate distancing and health and safety measures in place.

Counselling

  • Individual counselling appointments
  • Educational workshops (e.g. managing stress, bullying, homesickness)
  • Support for academic issues
  • Conflict resolution
  • Critical Incident Stress Management
  • Referral to other services as appropriate
  • Managing stress
  • Relationship issues
  • Family issues
  • Finding friends, social skills
  • Anxiety
  • Depression
  • Grief and Loss
  • Academic concerns
  • Mental Health issues
  • Trauma, abuse or violence
  • The impacts of physical illness
  • Anger
  • Homesickness and adjustment to life at uni
  • Sexuality
  • Drug and alcohol use
  • Self esteem

Access: Face-to-face, video, and phone consultations available.
Opening hours: 
Monday to Friday 9:00am – 5:00pm
(Excluding Public Holidays)
Email: studentcounsellor@jcub.edu.au
Phone: 0437865696
Location: JCU, Ground Floor, 100 Eagle Street, Brisbane

Important phone numbers

Mental health services (available 24 hours)

Helpline (Princess Alexandra Hospital): 1300 642 255

Lifeline: 131 114

Beyond Blue: 1300 224 636

Suicide Call Back: 1300 659 467

24 Hour hotlines

Brisbane Sexual Assault Services (Royal Brisbane & Women’s Hospital): 3636 5206

Men’s Line Australia (Supporting men with family and relationship issues): 1300 789 978

Tenants Queensland: 1300 774 263

Homeless Hotline: 1800 474 753

Allianz Global Assistance Overseas Student Health Cover: 13 67 42

Student Assistance Helpline: 1800 994 989

About our wellbeing team

The Student Wellbeing team consists of Psychologists and Provisional Psychologists who have extensive experience in the area of psychological and personal health and wellbeing. Student Counsellors are trained to listen to students and explore ways in which they can offer support and work towards suitable solutions.

Counselling tools

Below is a list of useful mobile apps that the student counselling service recommends. They cover a range of personal help services, you can access at all times.

eheadspace is a confidential, free and secure space where young people 12 – 25 or their family can chat, email or speak on the phone with a qualified youth mental health professional.

RUOK is a suicide prevention  charity that aims to start life-changing conversations.

Important phone numbers

Helpline (Princess Alexandra Hospital): 1300 642 255

Lifeline: 131 114

Beyond Blue: 1300 224 636

Suicide Call Back: 1300 659 467

Brisbane Sexual Assault Services (Royal Brisbane & Women’s Hospital): 3636 5206

Men’s Line Australia (Supporting men with family and relationship issues): 1300 789 978

Tenants Queensland: 1300 774 263

Homeless Hotline: 1800 474 753

Allianz Global Assistance Overseas Student Health Cover: 13 67 42

Student Assistance Helpline: 1800 994 989