COVID-19 Advice for the JCU Community - Last updated: 8 June 2022, 12pm (AEST)

Student resources Student wellbeing

Student wellbeing

Free and confidential coaching and counselling services are available to all JCU Brisbane students. Our qualified counsellors can help you with any academic or personal concerns you may have.

Due to COVID-19 restrictions we are offering our services both online and in-person, with appropriate distancing and health and safety measures in place. We are committed to providing students with wellbeing support during these trying times.

Get in touch

Access: Face-to-face, video, and phone consultations available.
Opening hours: 
Monday to Friday 9:00am – 4:00pm
(Excluding Public Holidays)


  • Individual counselling appointments
  • Educational workshops (e.g. managing stress, bullying, homesickness)
  • Support for academic issues
  • Conflict resolution
  • Critical Incident Stress Management
  • Referral to other services as appropriate
  • Managing stress
  • Relationship issues
  • Family issues
  • Finding friends, social skills
  • Anxiety
  • Depression
  • Grief and Loss
  • Academic concerns
  • Mental Health issues
  • Trauma, abuse or violence
  • The impacts of physical illness
  • Anger
  • Homesickness and adjustment to life at uni
  • Sexuality
  • Drug and alcohol use
  • Self esteem

Meet our wellbeing team



  • Master by Research (MPhil) from the University of Queensland in Climate Sensitive Urban Design
  • In progress: Graduate Diploma of Counselling (Australian College of Applied Professions)

Professional background:

Renuka is in her final year of studying for a Graduate Diploma of Counselling with the Australian College of Applied Professions.

Renuka has an academic background; she has worked as a lecturer, senior lecturer and assistant professor in a number of universities globally. These experiences make her aware of the academic and personal challenges that students may face. She has also worked as an assistant art therapist with people of all age groups and she currently works as a carer for older adults while volunteering as a telephone support worker. As a student wellbeing officer, Renuka is here to listen to students and explore ways in which she can offer them support and work towards suitable solutions with them.


  • Wednesday
  • Otherwise available via email

Contact details:

Phone: (07) 3001 7868

Counselling tools

Below is a list of useful mobile apps that the student counselling service recommends. They cover a range of personal help services, you can access at all times.

eheadspace is a confidential, free and secure space where young people 12 – 25 or their family can chat, email or speak on the phone with a qualified youth mental health professional.

RUOK is a suicide prevention  charity that aims to start life-changing conversations.

Important phone numbers

Helpline (Princess Alexandra Hospital): 1300 642 255

Lifeline: 131 114

Beyond Blue: 1300 224 636

Suicide Call Back: 1300 659 467

Brisbane Sexual Assault Services (Royal Brisbane & Women’s Hospital): 3636 5206

Men’s Line Australia (Supporting men with family and relationship issues): 1300 789 978

Tenants Queensland: 1300 774 263

Homeless Hotline: 1800 474 753

Allianz Global Assistance Overseas Student Health Cover: 13 67 42

Student Assistance Helpline: 1800 994 989