LearnJCU Help Guides

Student LearnJCU Help Guides

LearnJCU is our virtual learning environment built on the Blackboard's Learning Management System.

About LearnJCU

LearnJCU is used to provide you with:

  • An electronic copy of the subject outline
  • Staff contact details
  • Lecture notes and recordings
  • Digital media such as screencasts and YouTube videos
  • Web based resources such as eTextbooks
  • Subject readings
  • Assessment dropboxes to facilitate electronic submissions (including an originality checking service)
  • Feedback on submitted assessment
  • Communication tools and collaboration spaces
  • Notifications about due dates or last-minute room changes

Accessing LearnJCU

To access LearnJCU, open the LearnJCU Gateway scroll down and click on the large blue button 'Log in to LearnJCU'. You can log in using the same username and password used for your university email and network access.

You can also use JCU's Student App to access LearnJCU and get single sign on access to all your student systems like eStudent. You can use the app to view your live, personalised class/exam timetables; access your results and more. It's available for web browserApple and Android devices.

External access

If you have a user ID starting with 'ljcu', open the LearnJCU Gateway scroll all the way down and click on tile labelled 'Non-JCU members special sign in'.

Having trouble logging in?

Check out the step-by-step procedure below to resolve your access problems

Assessment and Feedback


Tests, surveys and pools

Grades and credentialing

Respondus Lockdown Browser

Organising Yourself in LearnJCU

Navigating your subjects

Setting preferences

Content and tools

Communication and Collaboration



Blackboard Collaborate Ultra (virtual rooms)

Tracking Student Activity

LearnJCU Known Issues

LearnJCU Known Issues lists any technical issues known to affect the expected function of LearnJCU and integrated systems for staff and/or students.

A description of each issue is provided along with a workaround where possible.

Other useful guides and information

→ Troubleshooting Access

→ Learning Analytics Collected

→ ePortfolio (PebblePad)

→ Recorded Lectures (Mediasite)

→ Secure Online Exams (Respondus)

→ Assessment Advice

→ Mobile Learning Apps