SafeAssign: Reports not displaying in Grade Centre attempt LearnJCU

Affected
Staff - Only applies to Original subjects does not apply to subjects in Ultra
Description
When grading the assignment attempt in the Grade Centre, the Safe Assign report is displayed as ‘in progress’ and cannot be viewed. The Learning Environments team is working with the vendor to resolve this issue. This does not affect submissions from 4 January onwards.
Workaround

View the reports via the Subject Tools. Control Panel > Subject Tools > Safe Assign > SafeAssign Items > Select View Submissions from the Item Name pulldown list.

‘View’ button does not link to LearnJCU in notification emails LearnJCU

Affected
Students
Description
The 'View' button in daily LearnJCU notification emails does not link through to the associated page in LearnJCU.
Workaround

Log into LearnJCU and view the notification in your Activity Stream. Clicking the link in your Activity Stream will take you directly to the relevant location in your subject site.

Mediasite: Play Error Mediasite

Affected
Students
Description
Mediasite reports that 'You are not authorized to view the requested content'. This is caused when a direct link to a presentation is provided rather than inserted using the Mediasite Content Selection Tool.
Workaround

Teaching staff need to recreate the link by following the short step-by-step guide on how to publish Mediasite Presentations to LearnJCU.

Digital Library (Readings) Readings

Affected
All users
Description
At the end of 2017 Masterfile was replaced by a new Readings tool (Talis) and old reading links will no longer function.
Workaround

Staff must recreate and redeploy readings via the new tool. Read more about this process.

Finding YourJCU Subject Reports Reports

Affected
Staff
Description
Trouble finding subject reports from previous years.
Workaround

Follow short step-by-step guide on how to view reports from previous years