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1 - 10 of 37 search results for student complaints policy and procedures |u:jcu.custhelp.com where 2 match all words and 35 match some words.

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  1. Mental Health and Wellness

    https://www.jcu.edu.au/safety-and-wellbeing/mental-health-and-wellness

    The University is committed to enhancing student access, participation and success in higher education and embracing the diversity of the communities we serve. We acknowledge our responsibility to support mental health and wellness as part of our core business. The JCU Mental Health and Wellness Strategy (2022-2026) has been designed in collaboration with students, staff and stakeholders

  2. Student Support

    https://www.jcu.edu.au/students/support

    University study can be challenging. We understand that our students need support to reach their potential – whether it's academic support or personal support.

  3. IT Help Desk

    https://www.jcu.edu.au/information-and-communications-technology/help-and-support/it-help-desk

    Our friendly IT Help Desk team are here to help you with all your IT questions and support needs and can be reached Monday through Friday, from 8am to 6pm AEST (closed weekends and Public Holidays). There are four ways that you can get in touch with us, so choose the method that suits you best.

  4. System Status

    https://www.jcu.edu.au/information-and-communications-technology/stay-informed/service-status

    IT Service Status page listing on-campus & cloud-based JCU systems & services planned maintenance, outages & issues.

  5. Student profile data

    https://www.jcu.edu.au/student-profiles

    Students from all across Australia, and the world study at JCU. The student profile data provides a snapshot of students who commenced their study in the previous year, across a range of undergraduate courses.

  2. Mental Health

    www.jcu.edu.au/student-equity-and-wellbeing/wellbeing/mental-health

    Assess how well you are balancing your wellbeing and mental health using these simple tools and resources.

  3. Support Services - Safety and Wellbeing

    www.jcu.edu.au/safety-and-wellbeing/support-services

    Services available on-campus and in the community to provide information and support if you are managing any behaviour or incidents that could impact on your he

  4. Results that match 3 of 4 words

  5. Where can I find policies and procedures?

    jcu.custhelp.com/app/answers/detail/a_id/1238/~/where-can-i-find-policies-and-procedures%3F

    AskUs - Current Students: Current Students. Have a question? Find your answers 24/7 on AskUs. ... Where can I find policies and procedures? JCU has a range of policies and procedures that can be viewed here..

  6. Where can I find the University's Fee Policy?

    jcu.custhelp.com/app/answers/detail/a_id/118/~/where-can-i-find-the-universitys-fee-policy%3F

    AskUs - Current Students: Current Students. Have a question? Find your answers 24/7 on AskUs. ... Where can I find the University's Fee Policy? There are two fee policies that you can find on our Policies and Procedures website:.

  7. Am I able to appeal an academic decision?

    jcu.custhelp.com/app/answers/detail/a_id/1571/~/am-i-able-to-appeal-an-academic-decision%3F

    AskUs - Current Students: Current Students. Have a question? Find your answers 24/7 on AskUs. ... Am I able to appeal an academic decision? Am I able to appeal a complaint decision?

  8. Where can I find Higher Degree by Research policies?

    jcu.custhelp.com/app/answers/detail/a_id/855/~/where-can-i-find-higher-degree-by-research-policies%3F

    AskUs - Current Students: Current Students. Have a question? Find your answers 24/7 on AskUs. ... Where can I find Higher Degree by Research policies? Higher Degree by Research policies are outlined on our Policies and Procedures website.

  9. I'm confused which policy outlines the process for lodging my…

    jcu.custhelp.com/app/answers/detail/a_id/1556/~/im-confused-which-policy-outlines-the-process-for-lodging-my-complaint.-who

    I'm confused which policy outlines the process for lodging my complaint. ... Who can I talk to? The Student Complaints Team can help advise you on the appropriate policy for your circumstance.

  10. Is there a policy on exams and assessment?

    jcu.custhelp.com/app/answers/detail/a_id/558/~/is-there-a-policy-on-exams-and-assessment%3F

    AskUs - Current Students: Current Students. Have a question? Find your answers 24/7 on AskUs. ... Is there a policy on exams and assessment? Yes. There are several rules and requirements that cover exams and assessment.

  11. Can I Appeal against my final subject results?

    jcu.custhelp.com/app/answers/detail/a_id/1450/~/can-i-appeal-against-my-final-subject-results%3F

    AskUs - Current Students: Current Students. Have a question? Find your answers 24/7 on AskUs. ... Officer having actual or apprehended bias or misapplying relevant policy/procedure.

  12. I haven't received an outcome of my formal complaint. What should I…

    jcu.custhelp.com/app/answers/detail/a_id/56/~/i-havent-received-an-outcome-of-my-formal-complaint.-what-should-i-do%3F

    I haven't received an outcome of my formal complaint. What should I do? ... If you haven't heard from JCU within these timeframes, contact the Student Complaints Team.

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