JCU Alumni Joel Newman, Max Tink and Jason Di Betta are three mates who studied a Bachelor of Exercise Physiology (Clinical) as Townsville locals. Following graduation, each dreamt of how they would one day operate their own clinic. Amidst the lockdowns of 2021, they decided to team up and make the jump together.
“We’ve all known each other for a while and we all individually wanted the opportunity to run and manage our own clinic one day,” Joel says. “But during COVID lockdowns in 2021, the idea popped up that maybe we could all work together to build a business. So, we started on the path and began sharing ideas and brainstorming. It started to look like it could work for us.”
Opening in August 2021, the team are now running one of the newest exercise physiology clinics in Townsville: Empower Health NQ. Joel says the road to establishing their own business has been well worth the sweat.
Joel and the team worked hard to have everything ready before they opened up the clinic, from acquiring the lease and arranging finances to fitting out the clinic and making sure it was well-presented for clients. “It was challenging at the time, but it’s worked out really well. We spent a fair bit of time putting together our ideas and then coming up with plans to make sure we were prepared,” Joel says.
“You don’t fully appreciate how much work goes into setting up a business until you take that step. It’s been so rewarding seeing the product of what we built and the support we’ve received from clients, family, and friends has been great.”
Building Empower Health NQ’s reputation in the Townsville community and demonstrating their core values was first off the mark. “Our purpose is to deliver exercise-based therapy, but we want to also share our values and our unique way of doing things. That means practicing honesty, empathy, respect, and trust in everything we do,” Joel says.
“We want to always be honest with the client that walks in the door. We show them empathy and respect. In return, we hope that our clients will trust us and trust that we’re always going to do the right thing by them,” he says. “Even if that means referring them on to another health professional that’s going to be better suited to their needs, then that’s what we will do for them.”
Overall, Joel says the team hopes to empower healthier lives. “Really anyone can benefit from exercise physiology and doing exercise in some form. It’s our responsibility to come up with the most suitable programs so that we can produce healthier outcomes for all of our clients.”