Division of Services and Resources
Welcome from the Deputy Vice Chancellor
The Division of Services and Resources comprises a number of Directorates and Offices whose activities foster and promote innovation and best practice in the delivery of its services and provide the frameworks and support to assist the Academy and Service Divisions achieve their goals and objectives.
The Division is responsible for overall strategy in relation to:
planning, performance and budgeting framework; strategic procurement; financial and human resources; ICT services; business intelligence and statistical reporting; strategic commercial activities, including in relation to the Discovery Rise project and Retail outlets; quality enhancement and policy framework; capital infrastructure planning and maintenance and delivery of capital projects for ICT and the Estate; health and safety management and compliance; provision of campus services including cleaning, grounds maintenance, security and student accommodation.
The Division has a strong customer service ethic and continuous improvement culture. We are receptive to new ideas and ways in which we can enhance our delivery of services for the University.
Suggestions for enhancement to our range of services are always welcome. Email dvcsr@jcu.edu.au.
Tricia Brand
Deputy Vice Chancellor
Division of Services and Resources
You can view the list of our Directorates and Offices and the services they offer below.
Discovery Rise
Divisional Office
Estate
- About the Estate Office
- Cleaning
- Mail and freight
- Maintenance requests
- Major construction project information
- Parking
- Room bookings
- Security
- Space and timetable management
- Vehicle hire
Financial and Business Services
Health, Safety and Environment
- About Health, Safety and Environment
- Biological & radiation safety
- Boating & diving
- Emergency & first aiders
- Fire evacuation training
- Injury/Illness management
Human Resources
- About Human Resources
- Code of Conduct
- EO Online training (Equal Opportunity modules)
- HR Forms and Policies
- HR advisory services
- Workplace bullying
- Employee Assistance Program
- Managing staff performance
- My HR Online training
- Professional Development
- Recruitment services
- Remuneration
- Staff Study Assistance Scheme
- Staff equity and diversity
- Staff pay
- Staff training and development
- Superannuation
- UniSuper
- Workplace relations
Information and Communications Technology
- About Information & Communications Technology
- Connect to WiFi (on campus)
- ICT Projects
- ICT forms
- IT Essentials for Staff
- IT Essentials for Students
- IT Helpdesk
- Phones
- Software purchasing
- Videoconferencing & AV
