Policy University Management Mandatory Training Policy

Mandatory Training Policy

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This Policy has been established to ensure and enable the completion of mandatory training requirements implemented by James Cook University (JCU, the University) to be completed by all Staff Members as a condition of their employment, ensuring compliance with relevant legislation and University policies and procedures, and a safe and respectful working and learning environment. This Policy supports the James Cook Compliance Framework and Compliance Policy.


This Policy applies to all Staff Members covered by the James Cook University Enterprise Agreement.


Except as otherwise specified in this Policy, the meaning of terms used are as per the Human Resources Policy Glossary.


1. Commitment

1.1 The University is committed to:

a. Ensuring that it complies with all applicable laws and regulations, and that it strives to meet the requirements of those statutory obligations, standards and codes of practice that apply to its day-to-day activities and responsibilities.

b. Ensuring all Staff Members understand their rights, responsibilities and statutory obligations in relation to the provision of a safe and effective workplace for Staff, and a safe learning environment for its Students.

1.2 This will be achieved through:

a. Providing Staff Members with information, training and resources to equip them to meet statutory obligations and manage risks.

b. Leadership at all levels demonstrating accountability and commitment to training.

c. Using educative approaches for the prevention of bullying, discrimination, harassment and sexual misconduct.

d. Providing Continuing, Fixed-Term and Casual Staff Members with the appropriate time and support to complete the mandatory training during work hours.

e. Making employment at JCU conditional upon Staff Members completing mandatory training on commencement of, and throughout the course of their employment with the University.

2. Objective

2.1 Education and training plays a key role in ensuring a culture of professional and ethical conduct, while minimising legal, financial, physical and psychological risks to Staff Members and the University.

2.2 Mandatory training will:

a. Outline University principles, clarify expectations and the law (where relevant) as it relates to the subject matter.

b. Cover key policies and concepts.

c. Articulate and contextualise the responsibilities and obligations of Staff Members and Supervisors.

2.3 Divisions, Colleges and Directorates may establish their own training requirements that are tailored to the activities of the organisational unit. These additional training requirements must not duplicate the training identified as being part of the Mandatory Training suite covered by this Policy.

3. Responsibilities

3.1 The University Executive is responsible for identifying, creating and providing opportunities for training in support of the University’s goals and objectives.

3.2 Supervisors share responsibility for ensuring Staff Members complete their Mandatory Training requirements within the specified time frames, and for taking appropriate action to ensure compliance among the Staff Members under their supervision.

3.3 Staff Members are responsible for understanding their obligations under this Policy, and ensuring that they are compliant with the Policy and relevant Procedures.

3.4 The Director, Human Resources is responsible for facilitating the provision of education and information with respect to Mandatory Training for Staff Members, keeping accurate records of participation in Mandatory Training, and monitoring the effectiveness of this Policy and its associated Procedures.

4. Consequences of non-compliance

4.1 Where a Staff Member does not undertake the Mandatory Training within the required timeframes, the matter will be treated in accordance with the All Staff Mandatory Training Procedure and the JCU Enterprise Agreement.

5. Reporting

5.1 Mandatory training status reports will be provided to the University Executive and through relevant Council Committees on a quarterly basis for monitoring and discussion.

Related policy instruments

Compliance Policy

All Staff Mandatory Training Procedure

Required and Recommended Training Procedure (under development)

Improving and Managing Underperformance Procedure

JCU Enterprise Agreement

Bullying, Discrimination, Harassment, and Sexual Misconduct Policy

Bullying, Discrimination and Harassment Complaint Procedure for Staff and Affiliates

Sexual Misconduct Procedure

Code of Conduct - University Council

Staff Code of Conduct

Digital Technologies Acceptable Use Policy

Student Complaints Policy and Procedure

Work, Health and Safety Policy


Appendix 1 All Staff Mandatory Training Schedule

Related documents and legislation

Fair Work Act 2009 (Cth)

Age Discrimination Act 2004 (Cth)

Australian Human Rights and Equal Opportunity Commission Act 1986 (Cth)

Disability Discrimination Act 1992 (Cth)

Racial Discrimination Act 1975 (Cth)

Sex Discrimination Act 1984 (Cth)

Workplace Gender Equality Act 2012 (Cth)

Privacy Act 1988 (Cth)

Work Health and Safety Act 2011 (Qld)

Anti-Discrimination Act 1991 (Qld)

Work Health and Safety Act 2011 (Qld)

Industrial Relations Act 2016 (Qld)

Information Privacy Act 2009 (Qld)


NOTE: Printed copies of this policy are uncontrolled, and currency can only be assured at the time of printing.

Approval Details

Policy DomainUniversity Management

Policy Sub-domain

Human Resources

Policy Custodian

Deputy Vice Chancellor, Services and Resources

Approval Authority

Vice Chancellor

Date for next Major Review


Revision History

Version no.

Approval date

Approved by

Implementation date





Human Resources Committee


Policy established.

Manager, Culture and Capability


Mandatory training, Compliance WHS training, JCU Respect training, training, induction, HR induction, WHS induction

Contact person

Director, Human Resources and Manager, Work, Health and Safety

All Staff Mandatory Training Procedure

Required and Recommended Training Procedure (under development)