Policy Student Matters Student Special Circumstances Policy Appendix 1 Special Circumstances Supporting Documentation

Appendix 1 Special Circumstances Supporting Documentation

Reason for the circumstance	Examples of relevant supporting documentation	Further information
Medical reasons and/or psychological reasons	Doctor’s certificate/mental health practitioner certificate. The University recommends that all medical certificates or reports be provided using the recommended JCU Medical Certificate. If the recommended form is not used or correctly completed, students may be asked to seek additional information from their medical professional. JCU Access Plan approved under the Student Disability AccessAbility Support Plans and Procedure. JCU Counselling report.	Applications based on medical grounds webpage AccessAbility at JCU webpage JCU Counselling webpage
Compassionate or emergency grounds (bereavement, hardship, trauma, family breakdown, sudden loss of income, victim of crime)	Police report, bereavement notice, correspondence from a JCU Sexual Misconduct Officer or if no independent evidence available a statutory declaration setting out the circumstances that are the basis of the application.	JCU’s Counselling Service. Also see: Domestic and Family Violence (Student Support) Procedure; Bullying, Discrimination, Harassment and Sexual Misconduct Policy and Procedures.
Employment	A statement from your employer stating: your previous work hours and location; and your current work hours and location; and the reason for changed hours and location.
Emergency services situations, such as SES callouts.	If no independent evidence available a statutory declaration setting out the circumstances that are the basis of the application.
Issues impacting technology when submitting assessments online or sitting exams online	Email from College support team. Proof of power outage. Proof in internet outage. Screenshot (with a timestamp) of any error messages that appear.	Examination Procedure LearnJCU Help Guides
Unscheduled or unexpected religious observance and special cultural and religious considerations	If no independent evidence available a statutory declaration setting out the circumstances that are the basis of the application.
Jury service, certain court appearances	Court summons
Defence Force and National Service commitments	A statement signed by an authorised officer of the Australian Defence Force detailing the dates and times when attendance at an Australian Defence Force commitment is to take place; or detailing full-time service (eg as part of a peacekeeping or humanitarian aid operation); or The National Service enlistment notice (Singapore).	Defence Force, National Service and Elite Athlete Friendly University Procedure
Elite athlete obligations	A statement signed by an authorised officer of their sporting organisation detailing training schedules and sporting commitment.	Defence Force, National Service and Elite Athlete Friendly University Procedure