Appendix 1 Special Circumstances Supporting Documentation - effective from 01/01/2025

Medical reasons and/or psychological reasons

Certificates from practitioners, dentists, a practicing Nurse Practitioner, pharmacists and anyone else who has under their scope of practice the ability to provide a medical/sickness certificate.

The University recommends that all medical certificates or reports be provided using the recommended  JCU Medical Certificate. If the recommended form is not used or correctly completed, students may be asked to seek additional information from their medical professional.

JCU Access Plan approved under the Student Disability AccessAbility Support Plans and Procedure.

JCU Counselling Certificate

Special Circumstances Supporting Documentation

AccessAbility at JCU webpage

JCU Counselling webpage

Compassionate or emergency grounds

(bereavement, hardship, trauma, family breakdown, sudden loss of income, victim of crime)

Police report, bereavement notice, correspondence from a JCU Sexual Misconduct Officer or if no independent evidence available a statutory declaration setting out the circumstances that are the basis of the application.

JCU’s Counselling Service.

Also see: Domestic and Family Violence (Student Support) Procedure; Bullying, Discrimination, Harassment and Sexual Misconduct Policy and Procedures.

Emergency services situations, such as SES callouts.

If no independent evidence available a statutory declaration setting out the circumstances that are the basis of the application.

Unscheduled or unexpected religious observance and special cultural and religious considerations

Letter from religious leader.

If no independent evidence available a statutory declaration setting out the circumstances that are the basis of the application.

Jury service, certain court appearances

Court summons

Defence Force and National Service commitments

A statement signed by an authorised officer of the Australian Defence Force detailing the dates and times when attendance at an Australian Defence Force commitment is to take place; or

detailing full-time service (eg as part of a peacekeeping or humanitarian aid operation); or

The National Service enlistment notice (Singapore).

Defence Force, National Service and Elite Athlete Friendly University Procedure

Elite athlete obligations

A statement signed by an authorised officer of their sporting organisation detailing training schedules and sporting commitment.

Defence Force, National Service and Elite Athlete Friendly University Procedure