Policy Student Matters Student Special Circumstances Policy Appendix 1 Special Circumstances Supporting Documentation

Appendix 1 Special Circumstances Supporting Documentation

Reason for the circumstance

Examples of relevant supporting documentation

Further information

Medical reasons and/or psychological reasons

Doctor’s certificate/mental health practitioner certificate.

The University recommends that all medical certificates or reports be provided using the recommended  JCU Medical Certificate. If the recommended form is not used or correctly completed, students may be asked to seek additional information from their medical professional.

Applications based on medical grounds

Compassionate or emergency grounds

(bereavement, hardship, trauma, family breakdown, sudden loss of income, victim of crime)

Police report, bereavement notice, correspondence from a JCU Sexual Misconduct Officer or if no independent evidence available a statutory declaration setting out the circumstances that are the basis of the application.

JCU’s Counselling Service.

Also see: Domestic and Family Violence (Student Support) Procedure; Bullying, Discrimination, Harassment and Sexual Misconduct Policy and Procedures.

Employment

A statement from your employer stating:

  • your previous work hours and   location; and
  • your current work hours and   location; and
  • the reason for changed hours   and location.
 

Emergency services situations, such as SES callouts.

If no independent evidence available a statutory declaration setting out the circumstances that are the basis of the application.

 

Issues impacting technology when submitting assessments online or sitting exams online

Email from College support team.

Proof of power outage.

Proof in internet outage.

Screenshot (with a timestamp) of any error messages that appear.

Examination Procedure

LearnJCU Help Guides

Unscheduled or unexpected religious observance and special cultural and religious considerations

If no independent evidence available a statutory declaration setting out the circumstances that are the basis of the application.

 

Jury service, certain court appearances

Court summons

 

Defence Force and National Service commitments

A statement signed by an authorised officer of the Australian Defence Force detailing the dates and times when attendance at an Australian Defence Force commitment is to take place; or

detailing full-time service (eg as part of a peacekeeping or humanitarian aid operation); or

The National Service enlistment notice (Singapore).

Defence Force, National Service and Elite Athlete Friendly University Procedure.

Elite athlete obligations

A statement signed by an authorised officer of their sporting organisation detailing training schedules and sporting commitment.

Defence Force, National Service and Elite Athlete Friendly University Procedure.