Safety and Wellbeing Quick Links - Support Services
Support Services
- Aboriginals and Torres Strait Islanders in Marine Science
- Courses
- Future Students
- Current Students
- Research and Teaching
- Partners and Community
- About JCU
- Reputation and Experience
- Celebrating 50 Years
- Academy
- Anthropological Laboratory for Tropical Audiovisual Research (ALTAR)
- Anton Breinl Research Centre
- Agriculture Technology and Adoption Centre
- Living on Campus
- Advanced Analytical Centre
- Applying to JCU
- Alumni
- AMHHEC
- JCU Aquaculture Solutions
- AusAsian Mental Health Research Group
- ARCSTA
- Area 61
- Association of Australian University Secretaries
- Australian/NZ Students
- Australian Lions Stinger Research
- Australian Tropical Herbarium
- Australian Quantum & Classical Transport Physics Group
- Boating and Diving
- JCU-CSIRO Partnership
- Employability Edge
- Career Ready Plan
- CASE
- Careers at JCU
- Careers and Employability
- Chancellery
- Centre for Tropical Bioinformatics and Molecular Biology
- CITBA
- CMT
- College of Business, Law and Governance
- College of Healthcare Sciences
- WHOCC for N&M Education and Research
- College of Medicine and Dentistry
- College of Science and Engineering
- CPHMVS
- Centre for Disaster Solutions
- CSTFA
- Cyber Security Hub
- Cyclone Testing Station
- The Centre for Disaster Studies
- Daintree Rainforest Observatory
- Discover Nature at JCU
- Research Division
- Services and Resources Division
- Education Division
- Economic Geology Research Centre
- Elite Athletes
- eResearch
- Environmental Research Complex [ERC]
- Estate
- Fletcherview
- Foundation for Australian Literary Studies
- Gender Equity Action and Research
- General Practice and Rural Medicine
- GetReady4Uni
- Give to JCU
- Governance
- Information for JCU Cairns Graduates
- Art of Academic Writing
- Art of Academic Editing
- Graduate Research School
- Graduation
- Indigenous Education and Research Centre
- Indigenous Engagement
- Indigenous Legal Needs Project
- Inherent Requirements
- IsoTropics Geochemistry Lab
- IT Services
- International Schools
- International Students
- Research and Innovation Services
- JCU Eduquarium
- JCU Events
- JCU Global Experience
- JCU Ideas Lab
- JCU Job Ready
- JCU Motorsports
- JCU Prizes
- JCU Sport
- JCU Turtle Health Research
- Language and Culture Research Centre
- CEE
- LearnJCU
- Library
- Mabo Decision: 30 years on
- MARF
- Marine Geophysics Laboratory
- New students
- Off-Campus Students
- Office of the Vice Chancellor and President
- Virtual Open Day
- Orpheus
- Outstanding Alumni
- Parents and Partners
- Pathways to university
- Planning for your future
- Placements
- Policy
- PAHL
- Publications
- Professional Experience Placement
- Queensland Research Centre for Peripheral Vascular Disease
- Rapid Assessment Unit
- RDIM
- Researcher Development Portal
-
Safety and Wellbeing
- JCU Respect Now Always, Commitment and Reviews
- JCU Respect Now Always, Training, Workshops and Events
- Bullying, Discrimination & Harassment
- Sexual Harassment and Sexual Assault
- Cyber and Technology-facilitated Abuse
- Mental Health and Wellness
- Emergencies, Critical incidents and Disasters
- Quick Links - Support Services
- Quick Links - Policy and Procedures
- Scholarships
- Contextual Science for Tropical Coastal Ecosystems
- Staff
- State of the Tropics
- Strategic Procurement
- Student Equity and Wellbeing
- Student profiles
- SWIRLnet
- TARL
- TESS
- TREAD
- TropEco for Staff and Students
- TQ Maths Hub
- TUDLab
- Unicare Centre and Unicampus Kids
- UAV
- VAVS Home
- Work Health and Safety
- WHOCC for Vector-borne & NTDs
- Media
- Copyright and Terms of Use
- Australian Institute of Tropical Health & Medicine
- Clinical Psychedelic Research Lab
For detailed information go to Sexual Harassment and Sexual Assault - Finding Support
Quick Links
There are a number of services available on-campus and in the community to provide information and support if you are managing any behaviour or incidents that could impact on your health or wellbeing. Most of these services are free and confidential.
You can talk with a JCU Sexual Misconduct Officer about any matter that is causing you concern - no matter how big or small the issue might seem.
Sexual Misconduct Officers provide a single point of contact at JCU for a person who has been subject to Sexual Harassment or Sexual Assault, or to the manager or person supporting that person.
The safety and wellbeing of the person who has been subjected to sexual harassment or sexual assault are at the centre of all responses. All contact is treated confidentially.
The sexual assault services provide specialist, free, confidential support (24 hours by phone Australia-wide, and 24 hours in person response in Townsville and Cairns).
The Specialist Sexual Assault Services have support workers who can meet you and can offer ways to help you manage the physical and emotional affects you may be experiencing.
They can explain and assist with legal and medial options, including any emergency health care of forensic examinations, and, any decisions about reporting to police.
The Specialist Sexual Assault Services can also advise and assist you to access support from JCU to continue studying or working if you wish. They will ensure your decisions are communicated and respected. JCU Sexual Misconduct Officers can also assist you to connect with the specialist services.
JCU Student Equity and Wellbeing - Free and confidential information and counselling for JCU students. Phone (07) 47814711 or (07) 42321150, or email studentwellbeing@jcu.edu.au
Lifeworks - Employee Assistance Program. Free and confidential counselling for JCU staff. Phone 1800 604640.
Equity Contact Officers are available as one of the options for staff and students to contact regarding discrimination attributes and areas, including harassment and bullying queries and concerns. They provide information and referral options for both students and staff regarding both informal and formal resolution options.
An Equity Contact Officer will:
* Provide information to staff about the organisation’s policies and procedures related to discrimination, harassment and grievance resolution and where to access support or advice.
* Raise awareness within the workplace of the discrimination, harassment and grievance resolution procedures and the role of the Equity Contact Officer.
* Model positive behaviours and promote a discrimination free workplace.
* Provide confidential and timely statistical data to management to assist in the pro-active management and prevention of discrimination and harassment.
It is NOT the role of Equity Contact Officers to:
* Undertake the role of advocacy on behalf of any individual or group;
* Provide advice or opinions on matters of discrimination or harassment;
* Attempt to resolve or investigate complaints, take statements or talk to witnesses;
* Engage in counselling or any form of ongoing support for individuals or groups;
* Confront the alleged harasser whose behaviour has been reported as offensive;
* Take or keep written records of contact interviews unless the employee reports an incident of serious misconduct/criminal offence.
There are general health facilities on or near the Townsville and Cairns campuses.
For most health services you need to make an appointment and some services charge a cancellation fee if you miss your appointment. For specialist services, you will need to bring a referral from a general practitioner (GP).
If you are not familiar with the Australian health system, see About health services in Australia.
- Beyond Blue - Phone 1300 224 636 (available 24 hours a day, every day)
- Lifeline – Counselling - Phone 131 114(available 24 hours a day, every day)
- Relationships Australia – Phone 1300 364 277 (available 24 hours a day, every day)
- Suicide Call-back Service –Phone 1300 659 467 (available 24 hours a day, every day)
- Headspace
- ReachOut
- DV Connect | Sexual Assault Helpline - Phone 1800 010 120 (available 7:30am-11:30pm, everyday)
- DV Connect | Mensline - Phone 1800 600 636 (available 9:00am-11:30pm, everyday)
- North Queensland Domestic and Family Violence Resource Service
- The Women's Centre (Townsville)
- The Women’s Centre (Cairns)