Videoconferencing

JCU videoconference hardware systems (Cisco Rooms and Zoom Rooms) are located in Atherton, Bourketown, Cairns, Cloncurry, Longreach, Mackay, Mount Isa, Singapore, Thursday Island and Townsville.

Venues are fully integrated videoconferencing Cisco Rooms (130) and dedicated Zoom Rooms (77).

JCU Teaching Spaces (Supported by Digital Service Delivery team)

• Small conference rooms - board room style set ups, are ideal for groups of 8 to 14 persons, where a large degree of interaction (audio, video, content sharing) is required between the participants at both ends.
• Mediums sized presentation/lecture rooms - these room are typically accommodating student numbers in the range of 40-60 where some degree of interaction is desired between all participants.
• Large theatres - facilities such as the Sir George Kneipp auditorium (492 seats), Crowther 1 (300), the Medical School theatre (295), Nursing Science theatres (200+) and the Science Place lecture theatre (150) are fitted with sizeable projector screens and voice reinforcement, suitable for presentations and lectures to the larger groups.
• Equipment standard - Centrally bookable video conference enabled rooms at JCU are fitted with the following equipment:
  1. Single or dual display system (flat panels or projectors)
  2. In house AiO desktop presenter PC
  3. Document cameras/visualizer
  4. Microphones (Wireless microphones in the larger rooms)
  5. HDMI Cable with adapters to connect laptops

• Training - Experienced technicians are available to assist with customized training.

Connecting to Zoom sessions (meetings, presentations, lectures) requires a host to schedule the session.

At JCU, Zoom sessions are scheduled by a host and connected, given these different scenarios:

1. Cisco Room
   1. The host forwards the invitation to all participants including videoconferencing@jcu.edu.au.
   2. Videoconferencing automates the connection in the room at the scheduled date/time.
   3. To avoid audio feedback, ensure all other connected devices in the room  (laptops, tablets and smart phones) are muted.
2. Zoom Room
   1. The host forwards the invitation to all participants, including the dedicated Outlook Calendar Resource for the room, which automates the connection at the scheduled date/ time.
   2. To avoid audio feedback, ensure all other connected devices in the room  (laptops, tablets and smart phones) are muted.
3. AV Room Presenter PC
   1. The host forwards the invitation to all participants.
   2. The participant logs in to the room PC, opens the JCU email application and connects by clicking the link contained in the invitation.
   3. JCU AV rooms are increasingly Hyflex enabled, which from an AV perspective means, the in room camera and microphone are connected to the room presenter PC  for easier setup and running  Zoom, MS Teams and Blackboard Collaborate sessions.
   4. Where Hyflex is not available, the inbuilt devices of the PC are used with their inherent limited coverage.
   5. To avoid audio feedback, ensure all other connected devices in the room  (laptops, tablets and smart phones) are muted.
4. AV Room Laptop
   1. The host forwards the invitation to all participants
   2. To connect, the participant clicks the link contained in the invitation, which launches the Zoom client on the laptop.
   3. The laptop is connected to the AV display system by the provided cable, noting the inbuilt camera and microphone are used with their inherent limited coverage.
   4. To avoid audio feedback, ensure all other connected devices in the room  (laptops, tablets and smart phones) are muted.

Outlook calendar resources are available for the purpose of automatically connecting a Zoom meeting in a Zoom Room on the scheduled date/time. The host creates a Zoom meeting and forwards the invitation to all participants including the Zoom room calendar resource.  

The template used for creating the resource is campus-building-room@jcu.edu.au for example tsv-506-101@jcu.edu.au

List of current Zoom Room Outlook calendar resources.