Zoom is a Virtual Meeting Room (VMR) and software video conferencing platform used at JCU to enhance staff communication and collaboration.

License, Installation and Support

Zoom accounts are provided to all current staff and students, all you need to do is log in with your JCU Username and password.

We recommend downloading the Zoom Plug-in for Microsoft Outlook available for both Outlook desktop and web, to schedule Zoom meetings in Outlook.

If you need any help in getting Zoom up and running on your work or personal computer, please contact the IT Help Desk.

Zoom user assistance is provided by the Videoconference and Audio Visual Services team (VAVS) Please email videoconferencing@jcu.edu.au or phone 4781 4643 (Townsville) or 4232 1700 (Cairns) for assistance.

Zoom Guide