International Students JCU Authorised Representatives

JCU Authorised Representatives

JCU values the exchange of knowledge, ideas and resources. Our International Team partners with authorised representatives (also known as agents) to support international students in their applications.

JCU prioritises partnerships with agents who share our vision of delivering quality services, experiences and education to students.

Requirements for JCU Agents

Under government legislation, JCU must take all reasonable measures to partner with education agents who have a sound knowledge and understanding of the Australian international education industry and who are honest and maintain integrity when conducting their services.

Agents can apply to become an official representative, or JCU may approach them directly.

JCU enters into partnerships with agents who will promote JCU ethically and professionally, and have the skills and knowledge to market international education, and specifically JCU courses.

We highly value agents who:

  • Have an established reputation as reliable, professional and ethical
  • Are qualified counsellors with a sound knowledge of the Australian education system and national legislation
  • Employ a proactive and honest approach and focus on providing effective and tailored advice to students.
  • Support to enhance your skills and knowledge of JCU and the National Code
  • Professional development opportunities for authorised representatives who are nominated by JCU staff for exceptional performance
  • Partnership with a quality research university with a unique objective of empowering graduates to make a difference.

James Cook University is a registered higher education provider (CRICOS Provider Code 00117J) that offers education services to overseas students. To provide education and training services to international students the University must comply with rules and regulations required by the Australian Government and the national regulator TEQSA (Tertiary Education Quality and Standards Agency).

The ESOS Framework incorporates the:

  • ESOS Act 2000
  • ESOS Regulations 2001
  • The National Code 2018
  • The Tuition Protection Service (TPS).

Obligations for JCU authorised representatives under the ESOS Act include, but are not limited to:

  • Promoting JCU courses with integrity and accuracy and recruiting students in a sincere, ethical and responsible manner
  • Ensuring that the student is a Genuine Student with a genuine intention to stay in Australia temporarily for the purpose of studying
  • Providing students with accurate information in respect to the University, facilities, courses, fees, entry requirements, living in Australia (including location, costs of living and accommodation) and visa requirements
  • Complying with the University’s Simplified Student Visa Framework
  • Submitting advertisements and promotional material relating to the university to JCU for approval
  • Providing information for an annual review of performance
  • NOT facilitating the enrolment of a student who you believe will not comply with the conditions of their student visa.
  • NOT providing immigration advice where not authorised under the Migration Act 1958 to do so.

JCU International student applications that occur through agents must be submitted via the StudyLink system.

Please refer to the StudyLink Agent Portal Quick Reference Guide or email StudyLink to resolve any issues or questions.

Become a JCU agent

JCU welcomes applications from qualified and enthusiastic individuals and teams who wish to become authorised representatives.

To apply to become an agent, please email your expression of interest to the JCU team.

Prospective agents should attach the following documentation:

  • Business profile
  • Marketing plan
  • Business registration information
  • Education agent/other qualifications
  • Any other relevant information to support your application.

Information for current agents

If you are a current agent you can access information here.


For all agent related enquiries, please email us.