Arrival Service Booking Form

If you would like to be met upon your arrival into the city at which you are studying, complete and submit the form below.

If your arrival details change after your transfer booking has been confirmed, please liaise directly with the transfer company listed in your booking confirmation to advise of any travel changes.

Please note that we require three business days (e.g. Monday to Friday, excluding weekends) notice of your booking.

Student details
Include full names and ages of the people that you will be travelling with. eg. family (NOT to be used to book other JCU student transfers, ALL students are required to submit their own Arrivals Transfer Service form)
Arrival time * Australian Eastern Standard Time (AEST)
The hour setting uses 24-hour clock
Flight Schedule
Airport *
please upload a copy of your flight itinerary
Train Schedule
Bus Schedule
Accommodation details
Declaration *

Terms and Conditions

  • I understand that it is necessary to make an Arrival Service booking at least three business days prior to my arrival in Townsville or Cairns.
  • I understand that if I do not make an Arrival Service booking at least three business days prior to my arrival, then I am responsible for making arrangements for transport to my accommodation.
  • I understand that it is my responsibility to contact the transport service directly to advise them if any of my booking information changes or if I no longer require this service (contact details for the transport service will be provided in the booking confirmation).
  • I understand that any non-JCU students traveling with me will be responsible for paying for their Arrival Service. Additional passengers will be required to pay the fee directly to the Arrival Service provider in cash at the time of service.
  • Before submitting my Arrival Service booking, it is essential that I have made suitable accommodation arrangements and they are included in my booking form.