Staff Emergency Response Training

Emergency Response Training

It is a requirement for all staff to undertake training to ensure JCU meets its legal obligations and ensures everyone’s safety.

The Emergency Response Training is an interactive online training, assessment and evacuation planning program, designed to ensure occupants know what to do and how to evacuate quickly and safely in the event of an emergency. This training package complies with the Queensland Building Fire Safety Regulation 2008.

Emergency response training must be completed by all staff:

  • No later than two (2) days after commencing work at JCU
  • No later than two (2) days after moving to a new work space, either on another floor or building at JCU
  • No later than one (1) month after a material change to the physical layout of their work space
  • Every 12 months

Staff

All other occupants

Staff and students must first select their relevant campus (select from Townsville, Cairns or Offsite Campus), followed by the precinct and building. Instructions for completing the training are then provided according to the building selected.

Staff and students must complete the training for each building in which they conduct work (i.e. have office space or conduct regular training sessions in a building/s).

If your building is not listed, please contact safety@jcu.edu.au for assistance.

If you relocate to another building, change floors or no longer work within a specific building, you will need to ensure you update My Locations with the emergency response training platform.

For more information on updating this information, refer to Change, add or remove building location on ServiceNow.

There are two (2) types of roles available to all users as part of the emergency response training - ECO Member and Occupant.

Role typeDescription
ECO MemberThis option is mandatory for any staff member who has been identified as a Warden
OccupantThis option is for all other users

If in the instance you are no longer required to act as a Warden (EDO Member),  you will need to ensure you change your details to Occupant.

For more information on updating this information, refer to What role do I select for my emergency response training on ServiceNow.

If you have transitioned premanently from a student to a staff member, you will need to ensure you complete the training via the Staff Learning Hub.

If you have previously created completed the emergency response training and no longer have access to your email account, simply log a WHS ticket and we will update your account details. The information we will require is:

  • Your first and last name
  • The email address you previously used
  • Your updated email address

For more information on updating this information, refer to I need to update my email address to complete my emergency response training on ServiceNow.

Regardless of your role or if you are a student, visitor, contractor or volunteer, if you reside in or visit any JCU building for at least 10 hours each week, for two (2) weeks, over a three (3) month period, then you are required to complete the emergency response training.

Supervisors are responsible for ensuring prescribed persons are able to access and complete the training within two (2) days of commencement.

All fixed-term and continuing staff members are required to complete the emergency response training.