Staff I want to
I want to...
- Future Students
- JCU Global Experience
- International Students
- Student experience
- Open Day
- How to apply
- Pathways to university
- Living on Campus
- Courses
- Publications
- Mature students
- Scholarships
- Entry options
- JCU Families
- JCU Heroes Programs
- Aboriginal and Torres Strait Islander in Marine Science
- Elite Athletes
- Defence
- Capability.Co
- AI@JCU
- AALL
- Current Students
- Student Ambassador Program
- New students
- JCU Orientation
- LearnJCU
- Placements
- EDQS
- Unicare Centre and Unicampus Kids
- Graduation
- Off-Campus Students
- JCU Job Ready
- Safety and Wellbeing
- JCU Prizes
- Professional Experience Placement
- Employability Edge
- Art of Academic Writing
- Art of Academic Editing
- Careers and Employability
- Health, Wellbeing and Belonging
- Career Ready Plan
- Careers at JCU
- Partners and Community
- School Outreach and Widening Participation
- Alumni
- International partnerships
- About JCU
- Reputation and Experience
- Chancellery
- Governance
- Celebrating 50 Years
- Academy
- Indigenous Engagement
- Education Division
- Research festival
- Graduate Research School
- Research Division
- Research and Innovation Services
- CASE
- College of Business, Law and Governance
- College of Healthcare Sciences
- College of Medicine and Dentistry
- College of Science and Engineering
- MPE
- Anthropological Laboratory for Tropical Audiovisual Research (ALTAR)
- Rural Remote and Tropical Health Systems
- Agriculture Technology and Adoption Centre (AgTAC)
- Advanced Analytical Centre
- AMHHEC
- Aquaculture Solutions
- AMHRA
- JCU Digital Wellbeing Group
- ARCSTA
- Lions Marine Research Trust
- Australian Tropical Herbarium
- Australian Quantum & Classical Transport Physics Group
- Boating and Diving
- Clinical Psychedelic Research Lab
- Centre for Tropical Biosecurity
- Centre for Tropical Bioinformatics and Molecular Biology
- CITBA
- CMT
- Centre for Disaster Solutions
- CSTFA
- Cyclone Testing Station
- The Centre for Disaster Studies
- Daintree Rainforest Observatory
- Fletcherview
- JCU Eduquarium
- JCU Turtle Health Research
- MARFU
- Orpheus
- TESS
- JCU Ideas Lab
- CADSI
- CNL
- TARL
- eResearch
- Indigenous Education and Research Centre
- Past Course and Subject Handbooks
- Estate
- Work Health and Safety
- Staff
- Discover Nature at JCU
- Cyber Security Hub
- Association of Australian University Secretaries
- Services Division
- Environmental Research Complex [ERC]
- Foundation for Australian Literary Studies
- Gender Equity at JCU
- Give to JCU
- Indigenous Legal Needs Project
- Inherent Requirements
- IsoTropics Lab
- IT Services
- JCU Webinars
- JCU Events
- JCU Motorsports
- JCU Sport
- Library
- Mabo Decision: 30 years on
- Marine Geophysics Laboratory
- Office of the Vice Chancellor and President
- Outstanding Alumni
- Policy
- PAHL
- Queensland Research Centre for Peripheral Vascular Disease
- Rapid Assessment Unit
- RDIM
- Researcher Development Portal
- Roderick Centre for Australian Literature and Creative Writing
- Contextual Science for Tropical Coastal Ecosystems
- State of the Tropics
- Strategic Procurement
- Student profiles
- SWIRLnet
- TREAD
- TropEco for Staff and Students
- TUDLab
- VAVS Home
- WHOCC for Vector-borne & NTDs
- Media
- Copyright and Terms of Use
- Australian Institute of Tropical Health & Medicine
- JCU Respect
- Pay review
- Research
Request IT support
If you require assistance from the Central Service Desk, your primary method for requesting assistance is via ServiceNow, a self service portal. JCU staff should also see a 'Service Management Suite' icon on their computer desktop, which provides a short cut to the portal.
If you're unable to access the self service portal you may contact centralservices@jcu.edu.au with a summary of your requirements and a job request will be automatically generated.
Book a University vehicle
JCU's Townsville and Cairns campuses have provision for vehicle hire for staff and students. Vehicles are available for short-term hire for business and research purposes. Visit the JCU Fleet Vehicles page for driver requirements and booking information.
Book a Room
To book a meeting room, teaching space (non-teaching activities), event space or specialised location, visit the Internal Room Bookings page.
Note: All teaching activities must be timetabled through Scheduling Services via your Business Partner.
If you're unable to book a room or need support, please submit a ServiceNow request for assistance.
Update the JCU website
JCU's website is managed by a team of trained content editors and content approvers. Video and reference materials for content editors are available for download from the Marketing Toolkit website.
To report a webpage, broken link, out of date content or any other issues relating to jcu.edu.au website, go to JCU website - technical support.