Room Bookings @ JCU

James Cook University provides a wide selection of bookable spaces across all campuses to support teaching, learning, and collaboration. For many years, these bookings were managed through the Web Room Booking system, which has now been retired.

We’re pleased to introduce Resource Booker, the new university-wide platform replacing Web Room Booker. It includes all the familiar features you’re used to, along with a range of enhancements designed to make booking faster, easier, and more efficient.

Resource Booker is now live, and staff can begin reserving resources across multiple campuses. Additional spaces and resources will continue to be added over the coming months. Keep an eye on Viva Engage and Info_BYTEs for ongoing updates and new releases.

Room Booking Information

  • All video conference locations are available by request.
  • All non‑video conference meeting rooms are available for immediate booking.
  • All teaching locations are available by request.
  • Dual‑purpose rooms (e.g., teaching rooms used as meeting rooms) are classified according to their primary purpose.
  • Meeting Rooms
    • Book via Outlook
    • Meeting rooms with a capacity of 10 or more are also available in Resource Booker
    • Small meeting rooms, fishbowls, and breakout rooms remain Outlook‑only
  • Event Spaces
  • Digital Media Spaces
    • Available for booking as listed in Resource Booker
  • Teaching spaces
    • Available for booking within the current booking period only.
    • All teaching activities must be scheduled through Scheduling Services as part of the timetabling process.
    • Contact the team via ServiceNow for timetable‑related room requests.
  • All teaching rooms (except some specialised labs) can be requested after the relevant timetable has been published.
  • Please refer to the published timetable dates to determine when rooms become available.
  • Bookings for teaching spaces can only be made within the current booking period.
  • Resource Booker availability is aligned with each booking period.
  • You will not be able to book outside the booking period without Scheduling Services or Approver support.

Booking Users

Room availability is viewable via Resources in Resource Booker, or when making a booking for a particular space. Refer to the How-to Guide for detailed instructions.

A photo and details of the room are available in Resource Booker, additional photos can be viewed via the JCU Room Viewer Tool. A link to each location is available in RB.

All teaching activities must be timetabled through Scheduling Services via your Business Partner.

If you are unable to book a room or require assistance, please submit a ServiceNow request for the team to action.

Personal bookings

Bookings for teaching spaces or meeting rooms can be requested through your College. Room booking requests for students are not to be sent directly to the Scheduling Services Team for action.

Student only spaces such as those in the library can be booked via the Library Booking system, found at this link.

Clubs & Social Group Bookings

Affiliated clubs can request room bookings and support via the JCU Student Association.
Student Bookings in RB is coming soon, stay posted for details.

Coming Soon to Resource Booker

Study/quiet spaces for students, currently available through the Library booking platform.

Help and Support for Users

Help and Support for Approvers

Specialty Locations and External Hire

Application Links