The purpose of this Procedure is to enable administration of FMPM 420 – Corporate Credit Cards and Expense Reimbursements. This procedure applies to all University staff, students and guests. It sets out the requirements for application for expense reimbursements and issuance, approved use, acquittal, and suspension or cancellation of a University Corporate Credit Card.
Consultant – a person, company or body who provides expert knowledge to analyse information, draw conclusions and make recommendations for future action, which the University may use to take a course of action to reach a desired outcome. The nature of the proposed outcomes may be open ended and complex e.g. a range of recommendations for the University to consider.
Contractor – includes trade service providers (for example plumbers, carpenters, electricians and painters), cleaning services and temporary staff who are engaged to provide office services including data entry, administration, teaching, lecturing thesis marking etc.
Corporate Credit Card - is a credit card issued for University purposes and its use is subject to relevant authorities, approval rules, delegations and account expenditures being in accordance with University policy and procedure. It is distinguishable by the imprinting of the James Cook University insignia on the face of the credit card.
Expense Reimbursement - Expense reimbursement is a method for paying University staff members, students or guests when they spend their own money on business-related expenses. It is preferred that University travellers incur business related expenditure using a corporate credit card where possible and only use personal funds when credit card facilities are unavailable or a holder of a corporate credit card is unavailable to make the purchase.
Expense Type - Also known as the usecode, this refers to the nature of the goods or services purchased, e.g. Airfares, Vehicle Hire, Accommodation, Meals, etc.
Head of Organisational Unit – a position represented on the published University Organisation Structure for example Vice Chancellor, Senior Deputy Vice Chancellor, Deputy Vice Chancellor, Pro Vice Chancellor, Dean or Director.
Travel & Expense Management System (TEMS) – the University’s current system supporting the administration of travel activity, expense reimbursements and corporate credit card acquittal.
The Corporate Card & Expense team manage the central corporate credit card to be utilised to pay the upfront travel expenditure including flights and car hire on behalf of all University travellers.
All transactions purchased using the central corporate credit card will be acquitted by the Corporate Card & Expense team eliminating the need for the travellers to perform these acquittals.
To utilise the central corporate credit card, the travellers MUST create their travel request using the University’s TEMS.
An application for a corporate credit card must be made by completing the University’s Corporate Credit Card Application and Agreement. The application will be assessed by the Strategic Procure to Pay team for completeness and to ensure that the approval to hold a corporate credit card is in accordance with FMPM 420 – Corporate Credit Card Policy.
Unsuccessful applications, with appropriate explanation, will be returned to the applicant.
On receipt of a credit card application the relevant Head of Organisation Unit must:
A University corporate credit card will only be issued where the applicant has:
The Corporate Credit Card Application and Agreement, sets out the authorised use of (ie. for Travel and/or for Purchase of Goods and Services) and restrictions on use of University corporate credit cards. Additional approval is required for:
Where Corporate Credit Card Purchasing Delegation has been granted, it MUST NOT be used for:
Use of Corporate Credit Cards for these purchases WILL result in details of the breach recorded in the card holders personnel or student file as applicable and MAY result in disciplinary action and/or cancellation of the credit card based on the facts and circumstances of the breach.
The cardholder or claimant is responsible for obtaining itemised receipts/tax invoices for all corporate credit card transactions, cash withdrawals and Cash Expense Reimbursements. Every endeavour must be made to secure itemised receipts/tax invoices and to use the corporate credit card otherwise costs may not be reimbursed.
It is mandatory that all supporting documents (e.g. tax invoices, itemised receipts, affidavits) are legible and attached to the related transaction within the TEMS.
If itemised receipts/invoices are not able to be obtained or they are misplaced, for a corporate credit card transaction a Missing Receipt Affidavit form is required to be completed within the TEMS at the time of acquittal or a Statutory Declaration completed and attached in the TEMS.
As receipts/tax invoices are not always able to be obtained, or sometimes are misplaced, a Statutory Declaration is only required to be completed when the total of card transactions/cash reimbursements exceeds AUD$200 or equivalent (per trip). This applies to both domestic and international travel to locations where tax invoices/receipts are not easily obtainable such as remote international and remote domestic locations. The Statutory Declaration must be accompanied by an itemised list of expenses covered under this form.
Where invoices are not received or maintained in relation to the reimbursement of personal funds or acquittal of cash withdrawals on international travel the claimant must complete the Missing Receipt Affidavit and provide additional supporting documentation such as a personal credit card statement or ticket stub as evidence. Failure to provide appropriate supporting documentation will result in personal funds not being reimbursed and possible recoupment of cash withdrawals through payroll deduction.
Repeated or otherwise unreasonable use of affidavits to acquit expenses MAY result in cancellation of the users corporate credit card.
Note: Hardcopy documentation must be retained by the traveller in accordance with FMPM 930 Document Retention policy .
GST amounts incurred on corporate credit card transactions greater than $82.50 (GST inclusive) can only be reclaimed from the Australian Taxation Office if a tax invoice is obtained. Where a tax invoice is not obtained, the GST amount will be added to the cost of the transaction and charged to the relevant Organisational Unit Account Number. Refer FMPM Procedure 732 - Goods and Services Tax. Users should note that not all receipts are tax invoices. To be a ‘Tax invoice’ the receipt must record the Australian Business Number (ABN) of the supplier and the GST component of the purchase amount.
Corporate credit card transactions and account statements are available online through the University’s TEMS.
All corporate credit card transactions must be acquitted:
Staff should endeavour to complete a credit card acquittal at least every month to ensure account balances are as complete as possible and any disputed transactions are identified with sufficient time to resolve.
Expenditure incurred where the trip has not been pre-approved in accordance with FMPM 741 – Travel Procedure will not be paid by the University.
An Approver may elect to only reimburse a proportion of the travel claim if the costs are deemed unreasonable or inappropriate when considering the purpose and nature of the University travel.
Where in place travellers are required to use the OBT, TMC and other University Preferred Suppliers unless an exemption has been provided to the central travel team in advance of the cost being incurred.
Spent portions of cash withdrawals must be acquitted with receipts detailing the date, nature of expense and amount.
Any unspent proportion of a cash withdrawal transaction, must be coded as a ‘Personal Spend’ within the TEMS and these funds will need to be repaid to the University via:
The amount taken out as a cash withdrawal should be kept to a minimum. It is highly recommended that smaller cash withdrawal amounts be taken out on a more frequent basis rather than one large amount.
Staff, Students and Adjuncts who have any out of pocket expenses must submit a claim through the TEMS.
All expense reimbursement claims must be submitted:
Once the reimbursement is approved, the staff member, student, adjunct will be paid into their nominated bank account by Accounts Payable on the next available payment schedule date.
It is recognised that there may be circumstances where Private expenses may unavoidably be incurred on a Corporate Credit Card where it is not possible to pay for the private component using a separate personal payment method.
Where a University corporate credit cardholder incurs an expense that is private or personal or otherwise determined unreasonable on the corporate credit card the cardholder must disclose through coding the expense as a ‘Private Expense’ in the TEMS and repay the amount to the University.
The traveller must complete and submit a claim through the TEMS to claim a camping, field, or private motor vehicle allowance.
A camping or field allowance reimbursement claim may be raised before undertaking travel.
A private motor vehicle allowance reimbursement claim may only be raised upon completion of travel. Travellers must keep a record of the actual kilometres travelled in order to claim a private motor vehicle allowance on return from travel and upload this document into the TEMS. Claims for Mileage Allowance for commuting under 50km from a staff members’ normal place of work must be accompanied by documentation validating kilometres travelled and a reason for not using the University Pool vehicles.
Once the allowance is approved, the traveller will be paid into their nominated bank account by Accounts Payable on the next available payment schedule date.
It is the responsibility of the Cardholder that all transactions recorded in the Corporate Credit Card statement are legitimate.
Where a transaction charged is in dispute (e.g. not recognised/ charged in error) the Cardholder should, where possible, resolve the transaction with the supplier. Cardholders with transactions that remain in dispute after five (5) working days should contact the Strategic Procure-to-Pay team (email@example.com or 07 4781 5293) for processing of dispute.
The Cardholder has ninety (90) days from the date of the transaction to lodge a Dispute Form. After this period expires the transaction can no longer be disputed through the Credit Card provider and consequently, the transaction will be coded to an Organisational Unit Account Number.
A corporate credit card MAY be suspended or cancelled at the discretion of the relevant Head of Organisational Unit or the Director, Financial and Business Services for any of the following reasons:
Corporate credit cards that have been:
Corporate credit cards become due for renewal periodically. The Strategic Procure-to-Pay team is responsible for the collection and distribution of renewed or replacement cards, in accordance with the credit card provider’s specific procedures.
Loss or theft of a corporate credit card must be reported immediately by the corporate credit Cardholder to the:
The points of contact for corporate credit card issues are:
For enquiries in relation to this Finance Procedure please contact firstname.lastname@example.org
Deputy Vice Chancellor, Services and Resources
Deputy Vice Chancellor, Services and Resources
Date for next review
Amended to incorporate changes to the University expense management system and travel policy and procedures.
Director, Financial and Business Services
Policy Sponsor and Approval Authority updated to reflect the approved Policy and Delegations Framework
Quality Standards and Policy Unit