Domestic student enrolment process

If you are a domestic student, the first step is to accept your offer and activate your student account via JCU App. You can also choose to defer, decline or change something about your course.

Accept offer via JCU App

1. Download JCU App for your Apple or Android device. If you're using a computer, you can also use a web version of the app.

2. Follow the prompts to use the app to manage accepting your offer and completing enrolment.

3. You will be able to continue using JCU App for easy access to the systems, tools and information you need during your studies.

You won't be able to enrol in your subjects unless you have confirmed your personal details and completed the relevant forms below.

When you log on to eStudent and go through your Study Plan, you'll be able to confirm your details including contact and personal details, semester and residential addresses, citizenship and cultural details.

Financial Assistance forms

SA-HELP form

All students must pay a Student Services and Amenities Fee (SSA Fee). Eligible students (some New Zealand citizens) can defer payment of the SSA Fee by submitting this Request for SA-HELP form. You should do this even if you decide to pay up front – it's like a safety net in case you miss a payment in the future. Log on to eStudent, go to the My Commonwealth Assistance tab and select the Request for SA-HELP form. You will need to provide your Tax File Number.

For more information about fees and help available, go to Fees and financial support.

Undergraduate

Commonwealth Assistance/HECS-HELP form

All domestic undergraduate students studying a full course (not single subjects) are Commonwealth supported and need to complete this form. To double check, log onto eStudent, click on My Offers tab, then View next to your course. Your student type will be next to Liability Category. If you're supported, it will say C'wealth Supported.

The Australian government will pay part of your fees directly to JCU, reducing your overall fee amount. Australian citizens, permanent humanitarian visa holders and some New Zealand citizens (who meet residency requirements) can also defer payment of their subject fees if you provide your Tax File Number. New Zealand citizens (who do not meet certain criteria) and permanent residents are not eligible to defer payment and not required to provide a Tax File Number. Log on to eStudent, go to the My Commonwealth Assistance tab and complete the Request for Commonwealth Assistance/HECS-HELP form.

Postgraduate

FEE-HELP form

This form allows Australian citizens, permanent humanitarian visa-holders and some New Zealand citizens (who meet residency requirements) to defer payment of their subject fees when their course is not Commonwealth supported (usually only postgraduate students). Submit this form if you have not been offered a Commonwealth supported place for a postgraduate course (this will be the case for most postgraduate courses) and you are an Australian citizen, permanent humanitarian visa holder, or New Zealand citizen (who meets certain criteria). To check, log onto eStudent, click on the My Offers tab, then View next to your course. Your student type will be next to Liability Category. It will say Dom Fee Paying.

Log on to eStudent and go to the My Commonwealth Assistance tab and select the Request for FEE-HELP Form. You will need to provide your Tax File Number.

Commonwealth Assistance/HECS-HELP form

Students who have been offered a Commonwealth supported place in a postgraduate course must complete this form. Most postgraduate courses are NOT supported. To double check, log onto eStudent, click on the My Offers tab, then View next to your course. Your student type will be next to Liability Category. If you're supported, it will say C'wealth Supported.

The Australian government will pay part of your fees directly to JCU, reducing your overall fee amount. Australian citizens, permanent humanitarian visa holders and some New Zealand citizens (who meet residency requirements) can defer payment of their subject fees if you provide your Tax File Number. New Zealand citizens (who do not meet certain criteria) and permanent residents are not eligible to defer payment and not required to provide a Tax File Number, but will receive a reduced fee amount. Log on to eStudent, go to the My Commonwealth Assistance tab and complete the Request for Commonwealth Assistance/HECS-HELP form.

The next step is to plan your subjects. If you have studied before, complete an application for credit for previous study.

How do I plan my subjects?

1. Find information about your course in the Course and Subject Handbook. The handbook will show you what subjects you have to enrol in.

2. Select four subjects (some courses may have less) from your level 1 planner and write them down as you go (TIP: use this study planner template). Your subjects will either be core or electives:

  • CORE (already on plan): This means you must enrol in the subject listed
  • CORE (choose one subject): This means you must enrol in ONE of the subjects listed
  • ELECTIVE: this means you must choose ONE subject from the list provided or use Subject Search to choose a subject. For help with subject search, view Subject Search help.

3. Once you have chosen your subjects, you can continue to Step 4 - Timetable .

Credit for prior study

Complete your course in a shorter amount of time by applying for credit for previous study.

Once you choose your subjects you need to check your timetable to ensure you have no lecture clashes.

  • Download a timetable planner.
  • Go to the timetable website. At the Timetable Login screen, select the Student Timetable option.
  • Select Subjects on the left side of the screen.
  • Select your College, or other department as appropriate, from the first drop-down menu.
  • Select Campus if required.
  • Select your subjects from the drop-down menu. You can select more than one subject by holding down the CTRL key on your keyboard as you make your selections.
  • Select the study period or teaching weeks.
  • Finally, choose the days and times from the next two drop-down menus (the best option, unless there are intensives or weekend activities is to choose 'all week' and 'all hours'.
  • Write down the subject classes in your timetable planner. Tutorials and workshops are usually repeated and you only need to choose one time, however it's a good idea to write down several options.
  • For more help on how to use your timetable, see our Timetable Help page.

Before the enrolment open date, an email notification on how and when to enrol will be sent to your JCU email address. Once the online enrolment is available, you can enrol in your subjects through eStudent. Prior to enrolling, a yellow alert may appear and will guide you through updating and confirming your details. Once all your details have been confirmed you will be able to proceed to enrol in your subjects.

Online enrolments for 2020 subjects are now open!

1. Log in to eStudent.

2. Click on the 'My Study Plans' tab then 'Study Plans' from the left panel. This will show your Study Plan. (If you receive a red error message, it means you have not yet completed a form or confirmed your details yet. Once you do this, you will be able to enrol).

3. Select your Subjects by using your Study Plan in eStudent:

  • For core (C) subjects: use the drop down box to select your campus and study period (unless it is preselected), and then tick the 'Enrol' box on the right of the page.
  • For elective subjects (O):
    • select 'Choose' on the right side, this will open a new page where your subject can be selected, or: 
      • for electives from a specific list select your subject from the list displayed.
      • If choosing any undergraduate subject, type in and search for your preferred subject.
    • Once a subject is selected click:
      • 'Add to Study Planner' (right side of the page next to subject)
      • then 'Save changes on Study Planner' at the bottom of the page.
    • Your subject will appear in your Study Plan. Tick the 'Enrol' box on the right side of the subject.

4. Once you have selected all your level 1 subjects, confirm that you have chosen the right study period and campus and have ticked the box on the right side for each subject.

5. Select 'Enrol in selected subjects' at the bottom of the page. (A new page will open to your selected subjects).

6. Check the subjects listed are correct and then submit 'Confirm Enrolment'.

7. The page will display green ticks next to your chosen subjects. This means you have enrolled successfully!

8. If you want a record of your enrolment, select 'Current Enrolment' on the left navigation menu, and then select 'Email my Enrolment Advice'.

Help with enrolment:

  • Visit eStudent Online Help for step-by-step instructions and troubleshooting for nearly every part of eStudent
  • Our contact our Enrolment Help team to provide you with one-on-one assistance:

Now you’ve enrolled in your subjects, use eStudent to register in classes and produce your class timetable. Class registration applies to students studying on campus in Townsville, Cairns, Mackay, Mount Isa and Thursday Island – except for students studying Medicine, Dentistry, Veterinary Science, Pharmacy and Physiotherapy – your College will manage your class registration for core subjects (you’ll still need to register for any electives).

Class registration opening dates

Opening dates and times are staggered according to study periods and Colleges. Check the opening schedule and your JCU email for updates. It’s a good idea to register for your classes as soon as registration for your subjects opens so you have a better chance of getting the classes you want.

To register for classes:

1.Select the 'My Timetable' tab in eStudent. The subjects you have enrolled in will be displayed, along with their class registration status. For classes with no choice (e.g. a single lecture that everyone should attend), you’ll automatically be registered into that class. Each subject will have a registration status beside it:

a. Red circle: you are not yet registered for any classes for that subject.
b. Yellow circle: you have registered for some but not all classes
c. Green circle: you have registered in all classes for that subject.

2. For subjects with multiple classes available (e.g. tutorials), you’ll need to select your preferred class. Use the ‘Register’ or ‘Change’ button to register into classes.

Click on the class you want, (make sure a green plus symbol appears), then click Save. Repeat until the registration status for all subjects display the 'all classes registered' message.

If there are no places are left in any of the class options, and a wait list is available (indicated by a grey clock), you can select to be on the wait list for that class. You will be contacted to confirm your place if a space becomes available. If all of the classes are showing as full and there is no wait list, you should contact the Student Centre.

If you have a timetable clash between a core and an elective subject, you will need to choose an alternate elective. If you have a clash between two core subjects, please contact the Student Centre.

If you withdraw from a subject, eStudent will automatically de-register you for any classes for that subject.

Printing your timetable

You can print your timetable by selecting the Print button at the top of your timetable grid. For help, see printing a timetable.

Need more help?

For more help with class registration, see eStudent online help, watch our class registration video, or contact the Student Centre.

Congratulations! You have successfully completed the enrolment process.