Contact us

Prospective students

If you’re looking for detailed answers and resources, our Contact Form will point you in the right direction. Fill out the form and be matched with the university representative best situated to answer your specific questions.

Make an enquiry via our contact form

If you require further assistance with questions related to applications and admissions, please email the International Admissions team.

Email: [email protected]

Graduate Research School enquiries

If you have a particular question about Higher Degree Research applications or selecting a research degree, please email the Graduate Research School directly.

Email: [email protected]

In-country information for prospective students

JCU's in-country teams attend and host a range of events for prospective international students. Engage with our experts for personalised advice on the international student experience. We may be at an event close to you. Discover where you can meet our team in your country here.

To contact one of our in-country JCU staff directly, use the contact details below.

Study Abroad and Exchange enquiries

If you have a question about inbound study abroad opportunities or applications, please email the Global Experience Team.

Email: [email protected]

Questions about inbound exchange programs should be directed to your home university’s international office or team.

Current students

The Student Centre is the first point of contact for all JCU General Student enquiries. The team can provide advice on enrolment, subjects, fees, support services, scholarships, exams and more.

Visit the Student Centre website
Email: [email protected]

Agents and Representatives enquiries

If you are a student looking to find a JCU authorised representative/agent

James Cook University works with authorised education agents around the world who assist students with course advice and application support. To find a JCU agent in your country, please visit the website.

Find a JCU agent website

For agent business enquiries

We establish partnerships with authorised representatives and education agents who share our vision of delivering quality services, experiences, and education to students.

If you are interested in becoming a JCU authorized agent, you can find out more information here.

Find out more information