International Students JCU authorised representatives

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JCU authorised representatives

We establish partnerships with authorised representatives and education agents who share our vision of delivering quality services, experiences, and education to students.

Agents play an important role in representing JCU with integrity and accuracy to students in the pursuit of quality international education.

JCU may approach education agents to become a representative of the University. Agents can also apply to become an official representative.

Under government legislation, JCU must take all reasonable measures to partner with education agents who have a sound knowledge and understanding of the Australian international education industry and who are honest and maintain integrity when conducting their services.

We look for agents who will promote JCU ethically and professionally, and have the skills and knowledge to market international education and promote JCU courses.

We look for agents with:

  • An established reputation as reliable, professional, ethical and student focused
    • Qualified counsellors who have a sound knowledge of the Australian education system and its national legislation
    • A proactive and honest approach, who are intent on their own success as an education advisor to aspiring students, and the success of JCU.
  • Support to enhance your skills and knowledge of JCU and the National Code
  • Professional development opportunities for counsellors who are nominated by JCU staff for exceptional performance
  • Partnership with a quality research university with a unique focus and objective to enable graduates to make a difference.

James Cook University is a registered higher education provider (CRICOS Provider Code 00117J) that offers education services to overseas students. To provide education and training services to international students the University must comply with rules and regulations required by the Australian Government and the national regulator TEQSA (Tertiary Education Quality and Standards Agency).

The ESOS Framework incorporates the:

  • ESOS Act 2000
  • ESOS Regulations 2001
  • The National Code 2018
  • The Tuition Protection Service (TPS).

Your obligations as our agent under the ESOS Act include but are not limited to:

  • Promote JCU courses with integrity and accuracy and recruit students in a sincere, ethical and responsible manner.
  • Ensure that the student is a Genuine Temporary Entrant with a genuine intention to stay in Australia temporarily for the purpose of studying.
  • Provide students with accurate information in respect to the University, facilities, courses, fees, entry requirements, living in Australia (including location, costs of living and accommodation) and visa requirements.
  • Comply with the University’s Simplified Student Visa Framework.
  • Submit advertisements and promotional material relating to the university to JCU for approval.
  • Provide information for an annual review of performance.
  • DO NOT facilitate the enrolment of a student who you believe will not comply with the conditions of his or her student visa.
  • DO NOT provide immigration advice where not authorised under the Migration Act 1958 to do so.

International student applications for study at JCU that are being lodged via agents must be submitted via the StudyLink system.

Please refer to the StudyLink Agent Portal Quick Reference Guide or email StudyLink with any issues or questions.


For all agent related enquiries, please email us.