Employability Edge Boost Your Skills Effective Listening

Effective Listening

Assess your current listening skills and understand the challenges to effective listening. This video explains how to develop behaviours that will allow you to become a better listener.

Topic Learning Objectives:

  • Define attentive listening
  • Explore what happens when you are distracted by delivery
  • Recall what a ‘mental filter’ is and how it can affect assumptions
  • Explore methods for choosing the best paraphrasing response in the situation
  • List the five listening intentions.

To view the video:

Log onto Effective Listening. If you have trouble with this link, log onto LinkedIn Learning through the JCU website and then search for Effective Listening

Instructors: Tatiana Kolovou, Faculty Member and Brenda Bailey-Hughes, Professor at Kelley School of Business, University of Indiana.
Video: 64 minutes

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