Communications Foundations

Improve your communication skills to boost your career prospects. This video introduces the four building blocks of communication – people, message, content and listening.

Topic Learning Objectives:

• Recall the four pillars of a business scenario
• Explore the term ‘people’ in the context of a communication scenario
• Recall how the ‘Think, Feel, Do’ model applies to a communication scenario
• Identify the parts of the message in a communication scenario
• Recognise the channel in a communication scenario
• Apply the importance of context in a communication event
• Review the most important components of listening.

To view the video:

Instructors: Tatiana Kolovou, Faculty Member and Brenda Bailey-Hughes, Professor at Kelley School of Business, University of Indiana.
Video: 82 minutes