Library Services Library Zones

Library Zones

Study Spaces in JCU Libraries

The Townsville and Cairns libraries have different zones on each floor. Please choose a zone that is appropriate for your study needs and remember that the library is a shared space.

Some zones are only available during our opening hours. Please check the times for your local campus library.

Our clients are expected to comply with our Client Services Charter, the Library Use Policy, and the Acceptable Use Policy for university facilities.

At all times you should ensure that your valuables are not left unattended.*


Ground Floor - Collaborative Zone

  • Group discussion spaces
  • Phone friendly (but be mindful of your neighbours)
  • Cold food and covered drinks (except in cafe areas or kitchenettes)


First Floor - Quiet Zone

  • Quiet discussions (be mindful of other users)
  • Switch your phone to silent (and take phone calls downstairs)
  • Cold food and covered drinks


Second Floor - Silent Zone

  • No talking
  • Silent study
  • Switch your phone to silent (and take phone calls downstairs)
  • Cold food and covered drinks

Food and drink in the library

When using the study spaces in the library, please ensure your food is “library friendly”.

  • Cold, quiet food (such as sandwiches and sushi) and covered drinks are welcome on all floors of the library, as long as they do not disturb other library users.
  • Hot, noisy or “aromatic” food is welcome in the cafe, kitchenette and outdoor areas.

Please help us keep our spaces clean and tidy by:

  • Putting your rubbish in the bins provided
  • Cleaning up after yourself
  • Letting us know if something needs our attention

Group study rooms

Teaching spaces can be used for group work when they are not being used for classes.

There are bookable group study rooms in both libraries.

Eddie Koiki Mabo Library

The bookable group study room and the InfoHelp Training Room (bookable by staff only) are both located on the Second Floor. These spaces are considered part of the Quiet Zone, but they are surrounded by the Silent Zone. Please be mindful of sound travelling, and keep discussions at a low volume.

The individual study rooms are not for small group or pair work. While using these rooms, wear headphones to make sure sound from your devices does not travel. Take any phone calls down stairs.

iLearning 3 (room 18.002C) room on the Ground Floor becomes a Silent Zone for after hours study. This space cannot be booked by students, but it is available for student use when there are no classes.

Cairns Library

There are several bookable study rooms in the Cairns Library located on the First Floor (Quiet Zone) and the Second Floor (Silent Zone). Be mindful of sound travelling and keep discussions at a low volume.

How to report a problem

You can contact the library staff:

  • In person at the InfoHelp desk on the ground floor of the library
  • Online, using our contact details or feedback form
  • Using our chat service.

Make sure you let us know which campus you are on, and which part of the library requires our attention.

*Powered lockers are available in the Eddie Koiki Mabo Library in Townsville