Returns and Renewals

Returning Books

After-hours:

Return items to the Library via the book return chutes near the main entrance.

During library opening times:

Use the Express Lending unit to ‘check in’ items and place books in the appropriate return chute.

Items left on trolleys, desks or shelves – or placed in the wrong return chute – are not recorded as returned and, if checked out in your name, may attract overdue fees.

Renewing Items

Items will automatically renew unless a hold request is placed by another patron or your account expires. A courtesy email will be sent reminding you to return any items that cannot be renewed. The Library is not responsible for non-receipt of messages. You cannot dispute a penalty because you have not received a notice.

Via the Web

• Go to My Library Account
• JCU students and staff enter your JCU login ID and password
• Community members enter your library barcode and pin number. The first time you access your account you will be prompted to reset your password.
• Click on Loans
• Click the checkbox next to any item you want to renew
• Click Renew

In Person

• Items can be renewed with student ID or library card at the Express Lending machine. You do not need to have the books with you.
• Present ID/borrower card to Library staff.

By Phone

Phone the Townsville Library (4781 5500) or the Cairns Library (4232 1777) and be ready to quote your borrower or student ID number.

Please note:

• It is your responsibility to record the new due date.
• Items requested by another borrower are unable to be renewed.