Library Services Borrow and Renew Returns and Renewals
Returns and Renewals
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Returning Books
After-hours:
Return items to the Library via the book return chutes near the main entrance.
During library opening times:
Use the Express Lending unit to ‘check in’ items and place books in the appropriate return chute.
Items left on trolleys, desks or shelves – or placed in the wrong return chute – are not recorded as returned and, if checked out in your name, may attract overdue fees.
Renewing Items
Items will automatically renew unless a hold request is placed by another patron or your account expires. A courtesy email will be sent reminding you to return any items that cannot be renewed. The Library is not responsible for non-receipt of messages. You cannot dispute a penalty because you have not received a notice.
Via the Web
- Go to My Library Account
- JCU students and staff enter your JCU login ID and password
- Community members enter your library barcode and pin number. The first time you access your account you will be prompted to reset your password.
- Click on Loans
- Click the checkbox next to any item you want to renew
- Click Renew
In Person
- Items can be renewed with student ID or library card at the Express Lending machine. You do not need to have the books with you.
- Present ID/borrower card to Library staff.
By Phone
Phone the Library (1800 246 446 option 3) and be ready to quote your borrower or student ID number.
Please note:
- It is your responsibility to record the new due date.
- Items requested by another borrower are unable to be renewed.