Contact us

JCU Student Equity and Wellbeing Unit

If you are seeking an appointment with AccessAbility, please visit AccessAbility Services

If you are an existing client of Counselling & Wellbeing Services, please phone us to book a suitable appointment time. If you are unable to make contact during business hours, please contact us by email. Our contact details can be found below.

If you have not used Counselling & Wellbeing Services in the past 6 months, please complete the request form here:  JCU Student Equity and Wellbeing Unit | Advocate System (

If you are seeking Chaplaincy support, please visit Multifaith Chaplaincy

If you are experiencing an emergency or are in life critical need of assistance please contact 000 (Police, Fire and Ambulance) or present to your nearest emergency unit at your local hospital.

If you need after hours support or you are unable to contact JCU Student Equity and Wellbeing, please contact one of the following community services (available 24/7):


Suicide Call-back Service

Beyond Blue

QLD Health Acute Care Team

  • 1300MH (1300 64 2255)

If you have any difficulties booking an appointment please contact us and we can assist you.

JCU Cairns, Nguma-bada Campus, Smithfield

Phone 1800 246 446
Location Level 1 Library Building (building B1, room 115)

JCU Townsville, Bebegu Yumba Campus, Douglas

Phone 1800 246 446
Location Level 1 Library Building (building 18, room 103)