Group members

Associate Professor Zhanming (Ming) Liang. MBBS, MSc, PhD, Certified Health Executive and FCHSM

As founder of the group, Dr Liang is an Associate Dean of Research Education, College of Public Health, Medical and Veterinary Science and Associate Professor in Health Systems Policy and Management at the Discipline of Public Health and Tropical Medicine.

Ming is passionate about health service management and education and has been educating health services managers for more than 15 years. Her expertise includes management competency development, performance management, planning, evaluation and project management, quality and safety improvement. As President of the Society for Health Administration Programs in Education, Ming has played a leading role in shaping the health service management training and development in Asia Pacific. View detailed profile and contact information.

Adjunct Professor Mark Mackay. BSc(Hons) BEc BComm Grad Cert (Higher Educ) PhD  

Dr Mackay is an Adjunct Professor of the College of Public Heath, Medical and Veterinary Science, James Cook University. Mark was formerly the head of two health administration programs in Australia and taught a range of subjects to students in Australia, Singapore and China. He has also delivered workshops for industry and has extensive industry experience across a range of areas – health, economic development, education and has been a director of a consulting company for 12 years. Dr Mackay is passionate about students gaining the skills and knowledge that they need now for their individual career journey.

Adjunct Professor Cathy Balding. MHA, PhD, FCHSM, GAICD

Dr Balding is the Managing Director of Qualityworks PL and Adjunct Professor of both La Trobe and James Cook Universities. Cathy works with acute, community and aged care boards, executives and leaders to ‘make quality make sense’; specialising in ‘strategic clinical governance systems with purpose’ that focus on achieving a high quality point of care and service experience. After a career as a health service executive, accreditation assessor and quality policymaker, Cathy decided it was time to get to the bottom of how leaders and managers can shape quality and clinical governance systems for consistently good care. Cathy is now the author of three books on this topic and has conducted published research into characteristics of effective quality and clinical governance systems.  All of this flows into her work with organisations who want to go beyond compliance to lead meaningful, motivating and practical approaches to creating great point of care experiences for consumers and staff.  Her goal is simple: to make it easier for human services to deliver care they are proud of - and to enjoy the process!

Emeritus Professor Sandra Leggat. BHS (Physical Therapy), MHS (Health Administration), MBA, PhD (Organisational Behaviour), GAICD, Certified Health Executive and FCHSM

Dr Leggat the Adjunct Professor of James Cook University and Emeritus Professor of La Trobe University. Sany has extensive international experience as a physiotherapist, health service middle and senior manager, board member and chair, and public sector management consultant. She has taught health services management at the University of Toronto (Canada), Monash University, La Trobe University and Harbin Medical University (China). She has an impressive research profile having published over 125 articles that have been cited more than 2,000 times. Her research focuses on people and performance – how best to manage to promote the best staff performance in healthcare. She is currently a Board Member of the Bairnsdale Regional Health Service in East Gippsland.

Mr Ian Walton. BA, Dip Accounting, MBA  

Mr Walton is a passionate educator and has been involved in teaching health services management students for many years. He incorporates his extensive industry experience to make learning fun and relevant. He has taught students in Australia and overseas. As well as being an educator, Ian has worked in various public hospitals and was the director responsible for data quality and improvement at Medicare Australia. Ian has taught financial management and has also been a guest presenter in various subjects. Ian and Mark have developed the “know your business framework” which has been used to help health service management students better understand the organisations in which they work and the health system in general.

Ms Vanessa NorthRN GradCert(Mgt) MBS(Mgt)(Hons)

Ms North is an engaging trainer, coach & management consultant who has worked in executive roles for over 20 years, in health, universities, TAFE and the private sector; in Australia, New Zealand, & Singapore. She currently works as a university Lecturer in Health Services Management, and runs leadership & management training & coaching. Vanessa is a former Registered Nurse, Organisational Development specialist at a hospital in New Zealand, and Director of Learning & Development in the federal public service. She has been an invited speaker and chair at many international events, and is passionate about providing participants with practical skills through simple, actionable, steps.

Ms Anne Smyth. BA, MBus

Ms Smyth is an experienced and skilled organisational consultant who works in the community, not for profit, health and government sectors as a consultant, facilitator, educator, coach, evaluator and researcher. She has held senior teaching and program management roles as a Senior Lecturer at RMIT University. Anne is an active researcher and works collaboratively with organisations to address their needs and apply good ideas to practice. She brings to her work a deep understanding of the theory and practice of health services management, organisational design, change and transition, strategic thinking and planning, governance, management and leadership development and evaluation.

Emeritus Professor Janna (Anneke) Fitzgerald. PhD

Anneke is an Emeritus Professor in Health Management at Griffith Business School. She is a leading expert in Health Service Management and with a working career spans more than 40 years in both health industry as a nurse and health services manager and academe. Her aim has been to limit and reduce the theory – practice gap, with a focus on understanding and changing people’s organisational behaviours to serve, promote and protect the health of all Australians. Her scholarly work focuses on closing the research to practice gap through knowledge translation, implementation and sustainability in healthcare contexts. As an organisational behaviouralist, she has an expert knowledge base in Health Services Management and extensive personal experience with health professional identities and the dynamics of professional relationships.

Professor Terry YoungBSc, PhD

After 16½ years as a research Engineer, Divisional Manager and Business Development Director, Terry became a professor for 17 years before starting Datchet Consulting. He has a BSc in Electronic Engineering and Physics, with a PhD in laser spectroscopy both from the University of Birmingham, UK, and has won awards for his work on modelling. Terry’s teaching interests include Information Systems, Project Management and e-Business and is committed to curiosity-driven learning. Prof Young is a Fellow of the BCS.