Off-Campus Students Getting Started - the Essentials

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Getting Started - the Essentials

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At JCU, Off-Campus refers to students who are studying online or externally, as well as students at our smaller study centres who access support services remotely.

Regardless of where you live or what you study, we know you are looking for flexibility, support, and quality learning and teaching. Studying at university can be a rewarding but challenging experience, and you will enjoy the same access to support and resources as those studying at a main campus.

New students must activate their enrolment, and the steps are the same, whether you are an off-campus or on-campus student. Visit the New Students website to get started.

Need help to plan or enrol in your subjects?

Simply email enrolmenthelp@jcu.edu.au or call 1800 246 446 and press option ‘3’, or search ‘enrolment’ in Ask Us.

For enrolment steps and online help videos, see Enrolment in the Students website.

GetReady4Uni is JCU’s online orientation program, which is designed to be user-friendly for new students and contains helpful modules for Off-Campus students about commencing university study. It includes tips on how to succeed and vital information about Student Essentials, Academic Success, Student Support, and Orientation.

For students living in or near Townsville or Cairns, it may be helpful to visit the on-campus student information to familiarise yourself with services and facilities available close to you.

The Study Centres at Mackay and Mount Isa offer an Orientation Program for their students at each location. Information will be available online before O Week each study period, and sent to your student email address and registered postal address.

To help you with your transition into university life work through Your Essential Checklists

There are support options available to help you with the cost of studying at university. See Fees and Financial Support to find out more about the types of fees you have to pay, essential dates and options to help manage your expenses.

A must watch for all domestic students, this online presentation will help you understand the cost of your studies, payment options, how to pay, key dates and financial assistance available to you.

Let's get ready

If you are new to JCU, we encourage you to review the online Orientation modules at GetReady4Uni.

A Student Identification (ID) Card is a must for all students.

It is proof that you are a JCU student. Although you do not need a student ID card for certain services (such as Off-Campus library access), it is required for using campus facilities and exams. Your student ID card will also provide you with access to student discounts and concessions from a range of businesses. Some courses will also require you have a student ID card to arrange a professional placement.

For instructions on how to apply, see the Student ID Card website.

Most subjects will require you to purchase at least one textbook, and you can find the prescribed list in your Subject Outline via LearnJCU.

Textbooks can be purchased online from Booktopia. Their academic experts have matched your course to the books you need and you can search by course code, or use the form to select the courses you are enrolled in to see your course materials. Double check this against the list in your Subject Outline.

Second-hand textbooks are also available online at StudentVIP, but make sure that you buy the correct edition, as information is regularly updated.

Some editions can be borrowed through the JCU Library, see the section on Library Services for more information.

Visit a Main Campus

All JCU students, regardless of the mode of study, are welcome to use the facilities available at JCU Townsville or JCU Cairns.

All JCU webpages contain a link to interactive maps of each campus so you can find your way around. See Transport and Parking for information about transport services and designated car parking zones and permits.

Libraries on both campuses are open daily while classes are running, with extended hours during exam periods – see Opening Times on the Library website. The Learning Centre is also located in the Library. It offers a drop-in service for students wanting to talk to someone face-to-face – see Learning Centre Services for further information.

General access computer labs are located in the libraries and around the main campuses. Some are open 24 hours and include printing facilities. You will need your JCU Student ID card for swipe-entry access, and your JCU username and password to log into computers. To print, add credit to your account via CopyPrint at StudentsOnline or by accessing the pay stations located in the Library.

If you need to travel to JCU Townsville or JCU Cairns for a block or residential subject or to sit an exam, the Accommodation website offers a range of options.

Check out the Events website and follow JCU: Current Students on Facebook to find out what’s happening on campus.

JCU takes the security of all students seriously, so if you are on campus late at night and require an escort to your car or accommodation, or have any other security concerns, you can contact the Security Service for assistance

Visit a Study Centre

JCU has expanded into a multi-campus institution with in the tropical cities and smaller study centers such as Mackay and Mount Isa.

JCU Campuses

JCU Study Centres

Let’s get connected

Making new friends and connections is important and can really help you adjust to uni life and succeed in your studies.

Explore the communication and collaboration tools in LearnJCU, which enables you to connect with other students in your course or subject and set up groups for study and project work.

Keep up to date with all thing JCU by following our official social media sites.

Search for student groups in your area of study or interest by searching "JCU", or start your own group under the JCU: Current Students Facebook page.

Find out about student events being held in your area by checking the JCU Events page, as well as social media.

For more information visit Student discounts and benefits

The JCU Student Association (JCUSA) is a service based not- for-profit organisation that is independent of the University. JCUSA is an integral part of the University community, bringing the campus to life with its services and offering support to students for all sorts of issues varying from academic through to financial.

JCUSA has Advocacy and Welfare Officers who offer a free, independent, confidential and non-judgemental service that is available to all JCU students. Advocacy and Welfare Officers can be contacted on Freecall number 1800 330 021.

Clubs & Societies

The Student Association has a number of recognised Clubs & Societies that include sporting, recreational, cultural and course-related groups.

Clubs & Societies play an active role in the University community by providing students the opportunity to meet people with common interests and to pursue those interests.

The Student Association offers financial and administrative support to these organisations and students are encouraged to join existing clubs or start their own. If you require more information on the operation of a club please contact JCUSA on studentassociation@jcu.edu.au.

Study overseas through the JCU Global Experience Program as part of your degree to broaden your horizons, improve your employability, experience a new culture, build your global network, and develop your language skills.

For more information, contact JCU Global Experience office on (07) 4781 3416 or email globalexperience@jcu.edu.au.